Ghost Solution Suite

We are trying to restore a Windows XP ghost image. The ghost app creashes when restoration reaches 99%. Tried multiple times with the same result. Here's first half of the the error detail. 2nd half is posted in the next post.

 

*********************************
Date   : Fri Sep 26 13:11:15 2008
Error Number: (36000)
Message: A GeneralException occurred
Version: 11.0.0.1502 (Dec  4 2006, Build=1502)
OS Version: DOS v7.10
Command line arguments: -bootcd=\CDDVDIMG.BIN -ghostoncd
Active Switches :
       AutoName
PathName            : 42044 7.0.2600.5512.Policy
DumpFile            : E:\98346002.GHS
DumpPos             : 4746393959
Last LFO Buffersize : 32768
Last LFO Path       :
  Full Path         : e:\98346002.GHS
  Drive Letter      : e:\
Last LFO Filesystem : Native
Last LFO Error      : DOS error: file not found (0x0002)
Last LFO Error Path :
  Full Path         : e:\98346002.ghs
  Drive Letter      : e:\
FlagImplode         : 0
FlagExplode         : 3

Operation Details :
  Total size.........7212
  MB copied..........7204
  MB remaining.......8
  Percent complete...99%
  Speed..............245 MB/min
  Time elapsed.......56:04  
  Time remaining.....0:02  

Processor exception
Generated at HardExceptionHandlerDjgpp.cpp:257

Program Call Stack
SmBiosServerTable::make
getMachineEntropy
RandomNumberGenerator::gatherEntropy
RandomNumberGenerator::constructor
WindowsBootConfig::generateNewDiskId
WindowsBootConfig::updateDisk
WindowsBootConfig::update
LocalUpdateWindowsConfig
updateWindowsConfig
updateWindowsConfig
CopyFileToDisk
CopyMainline
AttemptOperation
sub_main
main

Call Stack
  0x00382ff4
  0x00386013
  0x00382f11
  0x001a7e49
  0x001a81dd
  0x001a856d
  0x0039820f
  0x00398294
  0x001a83d8
  0x001a863c
  0x00197b43
  0x0019a4d6
  0x0019aa6d
  0x0008cc5f
  0x0008cedf
  0x0008cf37
  0x000c7106
  0x0000220f
  0x00002374
  0x0000502f
  0x00003f2f
  0x0039f468
End Call Stack

Exception code: 0000000e Page fault Error: 0004
Registers:
EAX=0000005f EBX=f0110000 ECX=00382fba EDX=00000000 ESI=0070db94 EDI=0070db94
EBP=0070daac ESP=0070da98 EIP=00382ff4 FLG=00013246
CS: sel=00af  base=10000000  limit=047fffff
DS: sel=00b7  base=10000000  limit=ffffffff
ES: sel=00b7  base=10000000  limit=ffffffff
FS: sel=00bf  base=00000000  limit=0010ffff
GS: sel=00bf  base=00000000  limit=0010ffff
SS: sel=00b7  base=10000000  limit=ffffffff

Application stack: 0070e804..0068e804
Exception stack:   0068e748..0068c808


Start heap available: 1063583744
Cur   heap available: 995557376
Total Memory:         1071054848

Allocated
   1024 DpmiDjgpp.cpp:56
  33504 ghost.cpp:1394
     64 DiskDriveAccessExInt13.cpp:139
     48 DiskDriveAccessExInt13.cpp:139
    528 IdeDmaServerPci.cpp:127
    528 IdeDmaServerPci.cpp:127
    512 DiskDriveAccessExInt13.cpp:139
Free
     80 DiskDriveAccessExInt13.cpp:102
    512 DiskDriveAccessInt13.cpp:184
   1024 DiskDriveAccessExInt13.cpp:223
   2048 DiskDriveAccessExInt13.cpp:223
  32768 BlockDeviceDosDrive.cpp:392
  32768 MsdosFile.cpp:368

Fat details:

NTFS details:
----------------

NTFS Global Flags:
----------------
     contiguousWrite=1 forceDiskClusterMapping=0
     inhi**bleep**KDSK=1 ignoreBadLog=0 ignoreCHKDSKBit=0
     enable_cache=0 xfrbuflen=0
     last_attr_type = 0
     loadExact = 0
----------------
    =======================================================
    NTFS volume 0:
    ----------------
    initialised..............1
    read cached..............N
    Selective caching........N
    flags....................Volume OK
    drive....................0x01
    part order...............0
    version..................0x0400
    volsize..................312576641
    blocksize................512
    clusterfactor............8
    clustersize..............4096
    mftrecordsize............1024
    indexrecordsize..........4096
    indexclustperrecord......1
    bootSectorCopyOffset.....312576641
    pagefileSys..............-1
    bootIni..................-1
    volumeLabel..............[]
    sectorsInUse.............17916808
    totalNonCopiedBytes......0
    bytesToCopy..............0
    bitmapClusters...........1193
    bitmapUsedBytes..........4884016
    estimatedClusters........1193
    estimatedUsedBytes.......4884016
    clustersizeShift.........12
    blocksizeShift...........9
    mftrecordsizeShift.......10
    indexrecordsizeShift.....12
    totalRootMftRecs.........0
    clustermap failover......N
    Boot sector details
        name....................[NTFS    ]
        blocksize...............512
        clusterfactor...........8
        reservedSectorsUnused...0
        mediaType...............0xf8
        secPerTrack.............63
        numHeads................255
        hiddenSectors...........63
        volsize.................312576641
        mftcluster..............786432
        mftmirrorcluster........16
        clustersPerMFTRecord....246
        clustersPerIndexBuffer..1

        ---------------------------------------------------
        Cluster Allocation Map
        ---------------------------------------------------
        Start: 39072080 Length: 0 Next: 39072080
    =======================================================

Disk Info :
  remote.............0
  drive..............0
  sectorsUsedCount.......312576642
  estimatedUsedCount.....14771081
  numPartitions..............1
  Version............830

 # Ord Boot Id Ext     First        Num       Last       Used NTFS
 0  0    1   7 No         63  312576642  312576705   17916808 Yes

Disk Info :
  remote.............0
  drive..............1
  sectorsUsedCount.......312576705
  estimatedUsedCount.....0
  numPartitions..............1
  Version............0

 # Ord Boot Id Ext     First        Num       Last       Used NTFS
 0  0    1   7 No         63  312576642  312576705   17916808 Yes

Fixed Drives

Drive 128 TEAC DV-W520GM XT1B
Int 13h
Total Sectors            4112640
Bytes per Sector         512
MB                       2008
Cylinders                256
Heads                    255
Sectors per Track        63
Successful IO Count      0

Extended Int 13h
Total Sectors            4112640
Bytes per Sector         512
MB                       2008
Successful IO Count      0

ASPI (Active)
Total Sectors            12536
Bytes per Sector         2048
MB                       24
Successful IO Count      8

Drive 129 ST3160815A             9RA7KPXQ
Int 13h
Total Sectors            16434495
Bytes per Sector         512
MB                       8024
Cylinders                1023
Heads                    255
Sectors per Track        63
Successful IO Count      0

Extended Int 13h
Total Sectors            312581808
Bytes per Sector         512
MB                       152627
Successful IO Count      0

IDE using PIO
Total Sectors            312581808
Bytes per Sector         512
MB                       152627
Cylinders                16383
Heads                    16
Sectors per Track        63
Successful IO Count      0

IDE using UDMA (Active)
Total Sectors            312581808
Bytes per Sector         512
MB                       152627
Cylinders                16383
Heads                    16
Sectors per Track        63
Successful IO Count      272822

Drive 130
Int 13h
Total Sectors            1032192
Bytes per Sector         512
MB                       504
Cylinders                1024
Heads                    16
Sectors per Track        63
Successful IO Count      0

Extended Int 13h (Active)
Total Sectors            16041613
Bytes per Sector         512
MB                       7832
Cylinders                1024
Heads                    16
Sectors per Track        63
Successful IO Count      14

Floppy Drives

Remote Drives
AsyncIo : 0
Image Devices

Key[1]   2.1:
Key[2]   2:1
Path     2.1:
Desc     2.1: []
Type     NTFS
Disk     1
Offset   63

Key[1]   3.1:
Key[2]   3:1
Key[3]   D:
Path     D:
Desc     D: 3.1: []
Type     FAT
Disk     2
Offset   58

Key[1]   A:
Path     A:
Desc     A:
Type     Floppy

Key[1]   C:
Path     C:
Desc     C: []
Type     Disk

Key[1]   E:
Path     E:
Desc     E: [080925_1659]
Type     CD

Key[1]   @CD-R1
Path     @CD-R1
Desc     @CD-R1 TEAC    DV-W520GM      
Type     DVD


ConvMemoryAllocationFactoryDpmi diagnostic...
=============================================

Conventional Memory
Initial Conventional Memory Size = 403440
Current Conventional Memory Size = 235488

Allocated
   1024 DpmiDjgpp.cpp:56
  33504 ghost.cpp:1394
     64 DiskDriveAccessExInt13.cpp:139
     48 DiskDriveAccessExInt13.cpp:139
    528 IdeDmaServerPci.cpp:127
    528 IdeDmaServerPci.cpp:127
    512 DiskDriveAccessExInt13.cpp:139
Free
     80 DiskDriveAccessExInt13.cpp:102
    512 DiskDriveAccessInt13.cpp:184
   1024 DiskDriveAccessExInt13.cpp:223
   2048 DiskDriveAccessExInt13.cpp:223
  32768 BlockDeviceDosDrive.cpp:392
  32768 MsdosFile.cpp:368


DiskManager diagnostic...
=========================

Fixed Drives

Drive 128 TEAC DV-W520GM XT1B
Int 13h
Total Sectors            4112640
Bytes per Sector         512
MB                       2008
Cylinders                256
Heads                    255
Sectors per Track        63
Successful IO Count      0

Extended Int 13h
Total Sectors            4112640
Bytes per Sector         512
MB                       2008
Successful IO Count      0

ASPI (Active)
Total Sectors            12536
Bytes per Sector         2048
MB                       24
Successful IO Count      8

Drive 129 ST3160815A             9RA7KPXQ
Int 13h
Total Sectors            16434495
Bytes per Sector         512
MB                       8024
Cylinders                1023
Heads                    255
Sectors per Track        63
Successful IO Count      0

Extended Int 13h
Total Sectors            312581808
Bytes per Sector         512
MB                       152627
Successful IO Count      0

IDE using PIO
Total Sectors            312581808
Bytes per Sector         512
MB                       152627
Cylinders                16383
Heads                    16
Sectors per Track        63
Successful IO Count      0

IDE using UDMA (Active)
Total Sectors            312581808
Bytes per Sector         512
MB                       152627
Cylinders                16383
Heads                    16
Sectors per Track        63
Successful IO Count      272822

Drive 130
Int 13h
Total Sectors            1032192
Bytes per Sector         512
MB                       504
Cylinders                1024
Heads                    16
Sectors per Track        63
Successful IO Count      0

Extended Int 13h (Active)
Total Sectors            16041613
Bytes per Sector         512
MB                       7832
Cylinders                1024
Heads                    16
Sectors per Track        63
Successful IO Count      14

Floppy Drives

The following devices do not use an IRQ:
   (0x00, 0x00, 0x00):   IRQ: 0x00, INT#: -, Link: 0x00
      Class: Bridge, SubClass: Host/PCI
      Vendor: 0x8086, Device: 0x2560, RoutePINS: 0x60, 0x61, 0x62, 0x63,
   (0x00, 0x1e, 0x00):   IRQ: 0x00, INT#: -, Link: 0x00
      Class: Bridge, SubClass: PCI/PCI
      Vendor: 0x8086, Device: 0x244e, RoutePINS: 0x60, 0x61, 0x62, 0x63,
   (0x00, 0x1f, 0x00):   IRQ: 0x00, INT#: -, Link: 0x00
      Class: Bridge, SubClass: PCI/ISA
      Vendor: 0x8086, Device: 0x24c0, RoutePINS: 0x62, 0x61, 0x00, 0x00,
The following hard wire-ord devices share IRQ 11:
   (0x00, 0x02, 0x00):   IRQ: 0x0b, INT#: A, Link: 0x60
      Class: Display, SubClass: VGA compatible
      Vendor: 0x8086, Device: 0x2562, RoutePINS: 0x60, 0x61, 0x00, 0x00,
   (0x00, 0x1d, 0x00):   IRQ: 0x0b, INT#: A, Link: 0x60
      Class: Serial Bus, SubClass: USB UHCI
      Vendor: 0x8086, Device: 0x24c2, RoutePINS: 0x60, 0x63, 0x62, 0x6b,
   (0x02, 0x07, 0x00):   IRQ: 0x0b, INT#: A, Link: 0x60
      Class: Network, SubClass: Ethernet
      Vendor: 0x8086, Device: 0x1209, RoutePINS: 0x60, 0x00, 0x00, 0x00,
The following hard wire-ord devices share IRQ 9:
   (0x00, 0x1f, 0x03):   IRQ: 0x09, INT#: B, Link: 0x61
      Class: Serial Bus, SubClass: SMBUS
      Vendor: 0x8086, Device: 0x24c3, RoutePINS: 0x62, 0x61, 0x00, 0x00,
   (0x00, 0x1f, 0x05):   IRQ: 0x09, INT#: B, Link: 0x61
      Class: Multimedia, SubClass: Audio
      Vendor: 0x8086, Device: 0x24c5, RoutePINS: 0x62, 0x61, 0x00, 0x00,
   (0x02, 0x08, 0x00):   IRQ: 0x09, INT#: A, Link: 0x61
      Class: Network, SubClass: Ethernet
      Vendor: 0x8086, Device: 0x1209, RoutePINS: 0x61, 0x00, 0x00, 0x00,
The following hard wire-ord devices share IRQ 255:
   (0x00, 0x1d, 0x02):   IRQ: 0x07, INT#: C, Link: 0x62
      Class: Serial Bus, SubClass: USB UHCI
      Vendor: 0x8086, Device: 0x24c7, RoutePINS: 0x60, 0x63, 0x62, 0x6b,
   (0x00, 0x1f, 0x01):   IRQ: 0xff, INT#: A, Link: 0x62
      Class: Mass Storage, SubClass: IDE Controller
      Vendor: 0x8086, Device: 0x24cb, RoutePINS: 0x62, 0x61, 0x00, 0x00,
The following hard wire-ord devices share IRQ 10:
   (0x00, 0x1d, 0x01):   IRQ: 0x0a, INT#: B, Link: 0x63
      Class: Serial Bus, SubClass: USB UHCI
      Vendor: 0x8086, Device: 0x24c4, RoutePINS: 0x60, 0x63, 0x62, 0x6b,
The following hard wire-ord devices share IRQ 11:
   (0x02, 0x03, 0x00):   IRQ: 0x0b, INT#: A, Link: 0x6a
      Class: Simple Com, SubClass: Serial 16950-comp
      Vendor: 0x1415, Device: 0x950a, RoutePINS: 0x6a, 0x6b, 0x68, 0x69,
   (0x02, 0x03, 0x01):   IRQ: 0x0b, INT#: A, Link: 0x6a
      Class: Bridge, SubClass: Other Bridge
      Vendor: 0x1415, Device: 0x9510, RoutePINS: 0x6a, 0x6b, 0x68, 0x69,
The following hard wire-ord devices share IRQ 9:
   (0x00, 0x1d, 0x07):   IRQ: 0x09, INT#: D, Link: 0x6b
      Class: Serial Bus, SubClass: USB EHCI
      Vendor: 0x8086, Device: 0x24cd, RoutePINS: 0x60, 0x63, 0x62, 0x6b,



FilesystemManager diagnostic...
===============================

Volume 1
VolumePos: 3.1:
DriveLetter: D:
Description:    7.64GB Primary Disk 2 Offset      29KB    7.64GB
Type:        fsfFat32
Name:       

Volume 2
VolumePos: 2.1:
DriveLetter:
Description:  149.05GB Primary Disk 1 Offset   31.50KB  149.05GB ST3160815A             9RA7KPXQ
Type:        fsfNtfsWindowsXP
Name:       


FilesystemMounter diagnostic...
===============================

Volume 1
VolumePos: 2.1:
DriveLetter:
Description:  149.05GB Primary Disk 1 Offset   31.50KB  149.05GB ST3160815A             9RA7KPXQ
Filesystem diagnostic...
                          Volume Name:
                       Volume Version: 3.1
                           Chkdsk bit: unset
                       Log File state: flushed
                         serialNumber: 9868767336195393712
                       bytesPerSector: 512
                        numberSectors: 312576641
                      bytesPerCluster: 4096
                        totalClusters: 39072080
                          mftStartLcn: 786432
                         mft2StartLcn: 16
         clustersPerFileRecordSegment: 0
                fileRecordsPerCluster: 4
            bytesPerFileRecordSegment: 1024
 defaultBytesPerIndexAllocationBuffer: 4096
defaultBlocksPerIndexAllocationBuffer: 1
                   compressionEnabled: 1


LfoFilesystemManager diagnostic...
==================================

Filesystem Index: 0
Filesystem Descriptor:
  ID's:
    ID Type: 2
    ID: A:
  DriveType: 2
  No FilesystemInfo structure.
  Filesystem has no VolumePtr

Filesystem Index: 1
Filesystem Descriptor:
  ID's:
    ID Type: 2
    ID: C:
  DriveType: 4
  No FilesystemInfo structure.
  Filesystem has no VolumePtr

Filesystem Index: 2
Filesystem Descriptor:
  ID's:
    ID Type: 2
    ID: D:
    ID Type: 1
    ID: 3.1:
  DriveType: 4
  FilesystemInfo:
    formatType: 3
    volumeName:

Filesystem Index: 3
Filesystem Descriptor:
  ID's:
    ID Type: 2
    ID: E:
  DriveType: 8
  No FilesystemInfo structure.
  Filesystem has no VolumePtr

Filesystem Index: 4
Filesystem Descriptor:
  ID's:
    ID Type: 1
    ID: 2.1:
  DriveType: 4
  FilesystemInfo:
    formatType: 8
    volumeName:
*********************************

Please post all your related entires in the same post - otherwise it is very confusing for people to see post that is end of other post that relates to nothing.

 

It looks like there is some incompatibility with your BIOS. Ghost will try to use own heuristics based on BIOS data to generate new disk ID when restoring an image and for some reason it crashes while trying to access some BIOS services.

 

You can force ghost not to create new disk ID by using switch -fdsp.

 

Hope this helps.