Ghost Solution Suite

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Ghost Solution Suite Technical Support and Pre-Sales Support contact details and resources

  • 1.  Ghost Solution Suite Technical Support and Pre-Sales Support contact details and resources

    Posted Mar 19, 2008 08:26 PM
    Ghost Solution Suite Technical Support and Pre-Sales Support contact details and resources.
     

    The best place to start for Ghost Solution Suite technical support and resources.
     
    Feedback about any of these items is always welcome on the forum.
     
    - Technical Support Online - registered maintainance contract customers only.
      (most customers)
    - Platinum Support - registered platinum users only
    - Manuals, Implementation Guide, Readme, Change Notices, Migration Wizard Guide, Etc.
    - Ghost Solution Suite Forum - you are here
    - Knowledge base - search interface has recently been updated
     
    For any questions about your support entitlement, please call technical support immediately.
     
     
    The best place to start for sales and pre-sales resources online.

    Product tours, webcasts, customer success stories, awards and certifications, system requirements, features, whitepapers, trialware, datasheets, articles and reviews, press releases, licensing and support services guide, ROI calculator, purchasing options, licensing information, locate resellers, chat live with sales online, renewals and upgrades, purchase online, phone order, product training, etc. Also contains links to most of the support resources.
     
    If you have any feedback about the information and service provided there we would be interested to hear about that on the forum.
     
    We do check the accuracy and relevance from time to time, but things have been known to slip through, so your feedback is always appreciated.
     
    Thanks,
    Xan


  • 2.  RE: Ghost Solution Suite Technical Support and Pre-Sales Support contact details and resources

    Posted Mar 19, 2008 09:31 PM
    Adding link:
     
    - Symantec Customer Care - Enterprise licensing, licensing, other non-technical questions


    Message Edited by Xan Todd on 03-20-2008 01:32 PM