Ghost Solution Suite

When ghosting from a windows 7 pc, I keep getting this error: "Failed to connect to GhostCast server with GhostCode 19932". It gets stuck at 'Establishing TCP connection...'.

Apparently, this has something to do with the firewall. Though, when I ghost with xp, nothing goes wrong. McAffee is turned off and all the correct ports are open:

Destination ports:

UDP 6666 - 6669
TCP 1024 - 4999
TCP/UDP 137 - 139, 445

Source ports:
UDP 7777
TCP/UDP 1345 - 1347

What can I do? I've already ran live-update until I'm at version 11.5.1.2266 even though live-update gave an error and said that update was interrupted. Now when I run live-update it says everything is up to date.

Output of GHOSTERR.TXT:

*********************************
Date   : Thu Apr 28 11:57:31 2011
Error Number: (504)
Message: Failed to connect to GhostCast server with GhostCode 19932

Version: 11.0.0.1502 (Dec  4 2006, Build=1502)
OS Version: DOS v7.10
Command line arguments: -sure -rb -clone,mode=prestore,SRC=@mchp8000,dst=2:1
Active Switches :
       AutoName
PathName            :
DumpFile            :
DumpPos             : 0
FlagImplode         : 0
FlagExplode         : 0

CloneSrc            : @MCHP8000
BatchPartSrc        : 0
BatchPartMSrc       :

CloneDst            : 2:1
BatchPartDst        : 0

Operation Details :
  Total size.........0
  MB copied..........0
  MB remaining.......0
  Percent complete...0%
  Speed..............0 MB/min
  Time elapsed.......0:00  
  Time remaining.....0:00  

Program Call Stack
AbortLog
Generic_Abort
MCastAbort
OpenTCP
MCastRemoteComm::connectMaster
Connect
CheckCloneSwitches
ProcessArgumentsToPass
sub_main
main

Call Stack
  0x0039623c
  0x0009cbd1
  0x0009c40c
  0x0009bae7
  0x0009d6b2
  0x0003c52f
  0x0003c6ee
  0x000b73a4
  0x0008d63f
  0x00028ae0
  0x0002c1a9
  0x00030c54
  0x00030dd5
  0x00004ad8
  0x00003f2f
  0x0039f468
End Call Stack

Start heap available: 1034420224
Cur   heap available: 1034158080
Total Memory:         1041891328

Allocated
   1024 DpmiDjgpp.cpp:56
  33504 ghost.cpp:1394
     64 DiskDriveAccessExInt13.cpp:139
     48 DiskDriveAccessExInt13.cpp:139
    528 IdeDmaServerPci.cpp:127
    528 IdeDmaServerPci.cpp:127
    528 IdeDmaServerPci.cpp:127
    528 IdeDmaServerPci.cpp:127
    528 IdeDmaServerPci.cpp:127
    528 IdeDmaServerPci.cpp:127
Free
     80 DiskDriveAccessExInt13.cpp:102
    512 DiskDriveAccessInt13.cpp:184
   1024 DiskDriveAccessInt13.cpp:184
   2048 DiskDriveAccessInt13.cpp:184
  32768 BlockDeviceDosDrive.cpp:392

Fat details:

NTFS details:
----------------

NTFS Global Flags:
----------------
  contiguousWrite=1 forceDiskClusterMapping=0
  inhibitCHKDSK=1 ignoreBadLog=0 ignoreCHKDSKBit=0
  enable_cache=0 xfrbuflen=0
  last_attr_type = 0
  loadExact = 0
----------------

Disk Info :
  remote.............0
  drive..............0
  sectorsUsedCount.......0
  estimatedUsedCount.....0
  numPartitions..............0
  Version............0

 # Ord Boot Id Ext     First        Num       Last       Used NTFS

Disk Info :
  remote.............0
  drive..............0
  sectorsUsedCount.......0
  estimatedUsedCount.....0
  numPartitions..............0
  Version............0

 # Ord Boot Id Ext     First        Num       Last       Used NTFS

Fixed Drives

Drive 128
Int 13h (Active)
Total Sectors            15694812
Bytes per Sector         512
MB                       7663
Cylinders                1021
Heads                    244
Sectors per Track        63
Successful IO Count      89

Extended Int 13h
Total Sectors            15695871
Bytes per Sector         512
MB                       7663
Successful IO Count      0

Drive 129 SAMSUNG HD161HJ S14JJ9AQA14697
Int 13h
Total Sectors            16450560
Bytes per Sector         512
MB                       8032
Cylinders                1024
Heads                    255
Sectors per Track        63
Successful IO Count      0

Extended Int 13h
Total Sectors            312581808
Bytes per Sector         512
MB                       152627
Successful IO Count      0

IDE using PIO
Total Sectors            312581808
Bytes per Sector         512
MB                       152627
Cylinders                16383
Heads                    16
Sectors per Track        63
Successful IO Count      0

IDE using UDMA (Active)
Total Sectors            312581808
Bytes per Sector         512
MB                       152627
Cylinders                16383
Heads                    16
Sectors per Track        63
Successful IO Count      47

Floppy Drives

Remote Drives
AsyncIo : 0
ConvMemoryAllocationFactoryDpmi diagnostic...
=============================================

Conventional Memory
Initial Conventional Memory Size = 389104
Current Conventional Memory Size = 248832

Allocated
   1024 DpmiDjgpp.cpp:56
  33504 ghost.cpp:1394
     64 DiskDriveAccessExInt13.cpp:139
     48 DiskDriveAccessExInt13.cpp:139
    528 IdeDmaServerPci.cpp:127
    528 IdeDmaServerPci.cpp:127
    528 IdeDmaServerPci.cpp:127
    528 IdeDmaServerPci.cpp:127
    528 IdeDmaServerPci.cpp:127
    528 IdeDmaServerPci.cpp:127
Free
     80 DiskDriveAccessExInt13.cpp:102
    512 DiskDriveAccessInt13.cpp:184
   1024 DiskDriveAccessInt13.cpp:184
   2048 DiskDriveAccessInt13.cpp:184
  32768 BlockDeviceDosDrive.cpp:392

DiskManager diagnostic...
=========================

Fixed Drives

Drive 128
Int 13h (Active)
Total Sectors            15694812
Bytes per Sector         512
MB                       7663
Cylinders                1021
Heads                    244
Sectors per Track        63
Successful IO Count      89

Extended Int 13h
Total Sectors            15695871
Bytes per Sector         512
MB                       7663
Successful IO Count      0

Drive 129 SAMSUNG HD161HJ S14JJ9AQA14697
Int 13h
Total Sectors            16450560
Bytes per Sector         512
MB                       8032
Cylinders                1024
Heads                    255
Sectors per Track        63
Successful IO Count      0

Extended Int 13h
Total Sectors            312581808
Bytes per Sector         512
MB                       152627
Successful IO Count      0

IDE using PIO
Total Sectors            312581808
Bytes per Sector         512
MB                       152627
Cylinders                16383
Heads                    16
Sectors per Track        63
Successful IO Count      0

IDE using UDMA (Active)
Total Sectors            312581808
Bytes per Sector         512
MB                       152627
Cylinders                16383
Heads                    16
Sectors per Track        63
Successful IO Count      47

Floppy Drives

The following devices do not use an IRQ:
   (0x00, 0x00, 0x00):   IRQ: 0x00, INT#: -, Link: 0x00
      Class: Bridge, SubClass: Host/PCI
      Vendor: 0x8086, Device: 0x29b0
   (0x00, 0x1c, 0x00):   IRQ: 0xff, INT#: -, Link: 0x00
      Class: Bridge, SubClass: PCI/PCI
      Vendor: 0x8086, Device: 0x2940, RoutePINS: 0x68, 0x69, 0x6a, 0x6b,
   (0x00, 0x1e, 0x00):   IRQ: 0xff, INT#: -, Link: 0x00
      Class: Bridge, SubClass: Sub Decode PCI/PCI
      Vendor: 0x8086, Device: 0x244e
   (0x00, 0x1f, 0x00):   IRQ: 0x00, INT#: -, Link: 0x00
      Class: Bridge, SubClass: PCI/ISA
      Vendor: 0x8086, Device: 0x2914, RoutePINS: 0x61, 0x62, 0x62, 0x00,
The following hard wire-ord devices share IRQ 5:
   (0x00, 0x02, 0x00):   IRQ: 0x05, INT#: A, Link: 0x60
      Class: Display, SubClass: VGA compatible
      Vendor: 0x8086, Device: 0x29b2, RoutePINS: 0x60, 0x61, 0x00, 0x00,
   (0x00, 0x03, 0x00):   IRQ: 0x05, INT#: A, Link: 0x60
      Class: Simple Com, SubClass: Other Com
      Vendor: 0x8086, Device: 0x29b4, RoutePINS: 0x60, 0x61, 0x62, 0x00,
The following hard wire-ord devices share IRQ 11:
   (0x00, 0x03, 0x03):   IRQ: 0x0b, INT#: B, Link: 0x61
      Class: Simple Com, SubClass: Serial 16550-comp
      Vendor: 0x8086, Device: 0x29b7, RoutePINS: 0x60, 0x61, 0x62, 0x00,
The following hard wire-ord devices share IRQ 10:
   (0x00, 0x03, 0x02):   IRQ: 0x0a, INT#: C, Link: 0x62
      Class: Mass Storage, SubClass: IDE Controller
      Vendor: 0x8086, Device: 0x29b6, RoutePINS: 0x60, 0x61, 0x62, 0x00,
   (0x00, 0x1f, 0x02):   IRQ: 0x0a, INT#: B, Link: 0x62
      Class: Mass Storage, SubClass: IDE Controller
      Vendor: 0x8086, Device: 0x2920, RoutePINS: 0x61, 0x62, 0x62, 0x00,
   (0x00, 0x1f, 0x05):   IRQ: 0x0a, INT#: B, Link: 0x62
      Class: Mass Storage, SubClass: IDE Controller
      Vendor: 0x8086, Device: 0x2926, RoutePINS: 0x61, 0x62, 0x62, 0x00,
The following hard wire-ord devices share IRQ 5:
   (0x00, 0x19, 0x00):   IRQ: 0x05, INT#: B, Link: 0x63
      Class: Network, SubClass: Ethernet
      Vendor: 0x8086, Device: 0x10bd, RoutePINS: 0x63, 0x63, 0x00, 0x00,
The following hard wire-ord devices share IRQ 10:
   (0x00, 0x1a, 0x00):   IRQ: 0x0a, INT#: A, Link: 0x68
      Class: Serial Bus, SubClass: USB UHCI
      Vendor: 0x8086, Device: 0x2937, RoutePINS: 0x68, 0x69, 0x6a, 0x00,
   (0x00, 0x1d, 0x00):   IRQ: 0x0a, INT#: A, Link: 0x68
      Class: Serial Bus, SubClass: USB UHCI
      Vendor: 0x8086, Device: 0x2934, RoutePINS: 0x68, 0x69, 0x6a, 0x00,
   (0x00, 0x1d, 0x07):   IRQ: 0x0a, INT#: A, Link: 0x68
      Class: Serial Bus, SubClass: USB EHCI
      Vendor: 0x8086, Device: 0x293a, RoutePINS: 0x68, 0x69, 0x6a, 0x00,
The following hard wire-ord devices share IRQ 11:
   (0x00, 0x1a, 0x01):   IRQ: 0x0b, INT#: B, Link: 0x69
      Class: Serial Bus, SubClass: USB UHCI
      Vendor: 0x8086, Device: 0x2938, RoutePINS: 0x68, 0x69, 0x6a, 0x00,
   (0x00, 0x1b, 0x00):   IRQ: 0x0b, INT#: A, Link: 0x69
      Class: Multimedia, SubClass: Unknown Multimedia
      Vendor: 0x8086, Device: 0x293e, RoutePINS: 0x69, 0x00, 0x00, 0x00,
   (0x00, 0x1c, 0x01):   IRQ: 0x0b, INT#: B, Link: 0x69
      Class: Bridge, SubClass: PCI/PCI
      Vendor: 0x8086, Device: 0x2942, RoutePINS: 0x68, 0x69, 0x6a, 0x6b,
   (0x00, 0x1d, 0x01):   IRQ: 0x0b, INT#: B, Link: 0x69
      Class: Serial Bus, SubClass: USB UHCI
      Vendor: 0x8086, Device: 0x2935, RoutePINS: 0x68, 0x69, 0x6a, 0x00,
The following hard wire-ord devices share IRQ 5:
   (0x00, 0x1a, 0x02):   IRQ: 0x05, INT#: C, Link: 0x6a
      Class: Serial Bus, SubClass: USB UHCI
      Vendor: 0x8086, Device: 0x2939, RoutePINS: 0x68, 0x69, 0x6a, 0x00,
   (0x00, 0x1a, 0x07):   IRQ: 0x05, INT#: C, Link: 0x6a
      Class: Serial Bus, SubClass: USB EHCI
      Vendor: 0x8086, Device: 0x293c, RoutePINS: 0x68, 0x69, 0x6a, 0x00,

FilesystemManager diagnostic...
===============================

Volume 1
VolumePos: 1.1:
DriveLetter: C:
Description:    6.83GB Primary Disk 0 Offset   31.50KB    6.83GB
Type:        fsfFat32
Name:        DOS

Volume 2
VolumePos: 1.2:
DriveLetter: D:
Description:  668.02MB Primary Disk 0 Offset    6.83GB  668.02MB
Type:        fsfFat32
Name:        WIN7PE

Volume 3
VolumePos: 2.1:
DriveLetter:
Description:   19.53GB Primary Disk 1 Offset   31.50KB   19.53GB SAMSUNG HD161HJ S14JJ9AQA14697
Type:        fsfNtfsWindowsXP
Name:       

Volume 4
VolumePos: 2.2:
DriveLetter:
Description:  129.52GB Primary Disk 1 Offset   19.53GB  129.52GB SAMSUNG HD161HJ S14JJ9AQA14697
Type:        fsfNtfsWindowsXP
Name:       

FilesystemMounter diagnostic...
===============================

LfoFilesystemManager diagnostic...
==================================

Filesystem Index: 0
Filesystem Descriptor:
  ID's:
    ID Type: 2
    ID: C:
    ID Type: 1
    ID: 1.1:
    ID Type: 4
    ID: DOS:
  DriveType: 4
  FilesystemInfo:
    formatType: 3
    volumeName: DOS

Filesystem Index: 1
Filesystem Descriptor:
  ID's:
    ID Type: 2
    ID: D:
    ID Type: 1
    ID: 1.2:
    ID Type: 4
    ID: WIN7PE:
  DriveType: 4
  FilesystemInfo:
    formatType: 3
    volumeName: WIN7PE

Filesystem Index: 2
Filesystem Descriptor:
  ID's:
    ID Type: 1
    ID: 2.1:
  DriveType: 4
  FilesystemInfo:
    formatType: 8
    volumeName:

Filesystem Index: 3
Filesystem Descriptor:
  ID's:
    ID Type: 1
    ID: 2.2:
  DriveType: 4
  FilesystemInfo:
    formatType: 8
    volumeName:

*********************************

Can I suggest you type 19932 into the search engine and have a look at some previous postings about this error - some have the solution flag checked so the threads did identify causes.

The items to check are that you have VISTA 32 bit drivers added to WinPE for your NIC, as the version of WinPE used in GSS 2.5 is based on the Vista kernel. An incorrect driver may be preventing a network connection being established.

The other common issue involves the ability of any switches in your network to handle multicast /IGMP traffic. In one previous thread, the network guys had changed the switch settings and stopped Ghost working.

If your target system has SATA drives, check that WinPE is able to access the drives as you may also need to add a SATA driver if the chipset on your machine is not natively supported by WinPE 2.0

Not sure that it is related to version or not but you look to be using version 11.0 and this was out prior to windows 7.  There is a new version 11.5 build 2266 that has windows 7 support.   I hadn't tried 11.0 on win 7 to know if it works or not but I know it isn't supported.    As for the drivers upgradeing is important but you may find dos drivers are harder and harder to find.    Ed is talking about vista drivers for the ghost boot disk that runs Windows PE.   

Windows PE can deal with modern hardware more efficiently than Dos ever could so that alone would be worth the upgrade to the latest version of ghost.

From your log file.
Version: 11.0.0.1502 (Dec  4 2006, Build=1502)
OS Version: DOS v7.10
 

cheers.

Well spotted - there appears to be a discrepancy between the version recorded in the logfile (11.0.0.1502 ) and the version the O/P believes that LiveUpdate has applied (11.5.1.2266).

Unless I am mistaken, I was under the impression that versions 11.0 and 11.5 were separate products with separate LiveUpdate channels, and that an upgrade needed to be purchased to get from 11.0 to 11.5.

You can of course download the eval of 11.5 and see whether that works before going down the upgrade path.

ha ha Ed I missed the part where he said he was up to 11.5.   I was focused ont he output file and missed that.  Sorry for waisting time talking about the praises of upgradeing to 11.5   

   What we have here is a case of an old boot disk not connecting to a new server.    Label that disk 11.0 or toss it so it can't be confused again and then make a new on.   That is what I would bet my lunch money on.   

Thanks for the replies so far. It appears that it is a port-related problem.

At this workspot, we are behind the firewall of the university. When I put the ghostcast computer in a separate vlan with the ports named in the first post, it stalls at 'Establishing TCP connection'.

However, when the ICT department opens all ports on that particular vlan, ghosting works fine. Therefore, my question: Does Ghost need other ports to be opened on windows 7 than the ports below?

Destination ports;
UDP 6666 - 6669
TCP 1024 - 4999
TCP/UDP 137 - 139, 445
Source ports;
UDP 7777
TCP/UDP 1345 - 1347
 

Thanks in advance

Edit: It worked with all ports open and the firewall + mcaffee off. Now trying to see if it works when firewall and mcaffee in normal/default config but still with all the ports open.

Edit 2: Additional ports need to be opened. I got these from the GhostCast Server log. My working settings:

Destination ports:
UDP 6666 - 6669
TCP 1024 - 4999, 49172
TCP/UDP 137 - 139, 445, 63552

Source ports:
UDP 7777
TCP/UDP 1345 - 1347, 63552