Endpoint Protection

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  • 1.  Got this on one of the SEP clients...

    Posted Dec 11, 2009 10:12 AM
    ...and doing the live update is not working. On the SEP server, it shows connected, on the client itself it shows the gold shield with the red circle around it. It is a Vista Pro running SEP 11 RU5...Cause and Fix please?!?!

    ptp.jpg


  • 2.  RE: Got this on one of the SEP clients...

    Posted Dec 11, 2009 10:13 AM
    Still back to square 1 after clicking Fix.


  • 3.  RE: Got this on one of the SEP clients...
    Best Answer

    Posted Dec 11, 2009 10:21 AM
    it got the latest update on it, so nothing wrong with defs
    try doing a repair of this installation.
    seems like associated service is not running.
    go to add/remove programs and select sep
    click change
    click modify
    remove ptp
    install
    again.
    go to modify
    install ptp again.
    check if that works.


  • 4.  RE: Got this on one of the SEP clients...

    Posted Dec 11, 2009 10:32 AM
    do you have windows firewall enabled on this box.?
    if yes then please check upnp frame work under exceptions tab