Ghost Solution Suite

Several client machines are regularly getting stuck on an Agent Update job, and that prevents them from running other jobs (interruption of daily scheduled jobs is especially annoying).

The status of these stuck jobs is "Brokered request at <date and time>".

As far as I can tell, this issue is related to the deployment of the pre-boot automation partition. I was deploying the PBA to some lab computers. Only those computers exhibited this problem. It appears that eventually the Agent Update job succeeds on all of the computers, and this issue disappears.

Hi everybody,

Do you know if it's possible to monitor remote computers using a WAN console ?

So far, i installed dagent_x64.msi manually on a remote computer, bound the client to my GSS console routable IP, then i did a simple port forwarding rule on the GSS router to allow inbound traffic on ports 401,402,5001,5002 .

To my great delight the remote computer registered successfully to the console.

I have been able to request an updated inventory twice, but that's about it : any other job fail with the following error message :

"A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond"

Is this because the console only know the remote client by its non-routable 192.168.x adress, thus making it impossible to connect back ?

Any ideas welcome.