Endpoint Protection

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  • 1.  have to refresh client tabs when any change

    Posted Oct 07, 2015 05:36 AM

    When ı change group client in "Clients" tabs, The client list is affected and seemed clean empty list but when click refresh button then apperad immedietly.

     

    please help

    Thanks



  • 2.  RE: have to refresh client tabs when any change

    Posted Oct 07, 2015 01:26 PM

    Make sure that the number of clients to be displayed per page is not set to too high. You can check it under Tasks -> Set Display Filter. Set it to a number less than 500 and try again.

    If the number is already set to less than 500, try repairing the SEPM and then reconfiguring the database.



  • 3.  RE: have to refresh client tabs when any change

    Posted Oct 07, 2015 01:35 PM

    This has been an issue since 12.1.5. It still continues in 12.1.6. Best advice I can offer is to open a support case. Seems to be a cosmetic issue though but I guess if it annoys you, contact support.



  • 4.  RE: have to refresh client tabs when any change

    Broadcom Employee
    Posted Oct 09, 2015 07:12 AM

    Hi,

    If possible capture the screenshot of that window. I will also suggest to repair the SEPM.