Endpoint Protection

Did the folks at Symantec take the day off in honor of St. Patricks day?  It's 5pm EST and I still see we are at yesterdays virus definitions.  What's up?

Security Response has not yet released these for today. Rapid Release definitions for today are available.

http://www.symantec.com/business/security_response/definitions/rapidrelease/index.jsp


Thomas

Hello All,

The Issue seems to be Temporarily. The AV/AS Definitions are not updating and Proactive Threat Protection have to be on the Latest Dates.








If we check the symantec website whcih confirms:

http://www.symantec.com/business/security_response/definitions/download/detail.jsp?gid=savce






In such cases, Please Download the Rapid Release from :

http://www.symantec.com/business/security_response/definitions/download/detail.jsp?gid=rr

Please Download: vd30e223.jdb

and follow the steps given below:

1) After downloading, rename the file extension from ".zip" to ".jdb". (Most browsers detect the file type and automatically change the extension. This must be changed back to .JDB for use in the SEPM.)

2) Copy the .JDB file to the "C:\Program Files\Symantec\Symantec Endpoint Protection Manager\data\inbox\content\incoming" (The location listed in this line is the default installation location and is presented as an example only).

3) In a period of time from 30 seconds to a minute, the .JDB file will be processed. As the .JDB file is processed, all files and subfolders are removed from the "Incoming" folder.

Verify that the SEPM content is updated:

1) To verify that the SEPM content has been updated, look in the following folder:
"C:\Program Files\Symantec\Symantec Endpoint Protection Manger\Inetpub\content\{C60DC234-65F9-4674-94AE-62158EFCA433}"

2) Typically, there will be 3 numbered folders present. The folder naming convention is "ymmddxxx". For example "90721055". This is the date and build number of the definition set installed. Please note that the definition set installed may have been published the previous day and a set for the current day may not yet be available.

3) Looking inside the folder that matches the set downloaded and installed, There should be a folder named "Full" and a zip file named "Full.zip".

4) Looking inside the "Full" folder, there should be the files typically associated with a virus definition set.


Important Notes:
1. For the 32 bit Intelligent Updater files for clients, the file names end with "i32.exe" and the 64 bit client file names end with "i64.exe".
2. The Intelligent Updater file names for SAV clients end with "i32.exe" or "i64.exe".
3. The Intelligent Updater file names for SEP clients end with "v5i32.exe" or "v5i64.exe".
4. The Intelligent Updater file name that ends in "x86.exe" is only for certain products and should only be used with those products.
5. The SEPM updater files have a ".JDB" extension and do not otherwise have an easily identifiable 32 bit or 64 naming convention. Please ensure that you download and use the correct file.
6. The SAV Parent updater files have a ".XDB" extension and do not otherwise have an easily identifiable 32 bit or 64 naming convention. Please ensure that you download and use the correct file.

Additional Clarification:
The Intelligent Updater files are designed to update client installs for SEP or SAV only. These files do not contain the required files needed by a SEPM or SAV Parent to additionally update any clients attached.


Reference:

How to update definitions for Symantec Endpoint Protection Manager using a JDB file

http://service1.symantec.com/support/ent-security.nsf/854fa02b4f5013678825731a007d06af/6a1ab5f037c03e488825736f0010829b?OpenDocument

Hello,

Update: The AntiVirus / AntiSpyware Definitions are now updating as usual.





and so are the updates done on the Symantec website:







Thank you every one for Co-operating.

We appreciate your business, patience and time.

Till now in console showing Latest Manager Version: 17.03.2010

Latest Symantec Verion: 16.03.2010

Why was there no release at the time?
We also had issues like this in the beginning of the year where in we were a few days outdated on the virus definitions.
Was here somethings that were done by Symantec so that thhis would no happen?
Thanks.

Hello,

The updates were just delayed for Few Hours.

and as Stated above...The Issue seemed to be Temporary Issue.