Intel,Altiris Group

  • 1.  Help Help

    Posted Jul 18, 2009 03:43 AM
      |   view attached
    Hi 2 everybody

    I need your Help for our SEPM

    i have SEPM Version 11.0.4000.2295 & i can't update it for clients .
    I use SEPMC(symantec Endpoint Protection Manager Console ) or LUALL.EXE for Updating but i can't do it .

    and always show to me pic that i attached it .


    What must i do ,?

    Please Help me

    thank you




  • 2.  RE: Help Help

    Posted Jul 18, 2009 05:50 AM
    The screenshot shows everything is working fine...Can you please take some time and explain your issue in detail.. 


  • 3.  RE: Help Help

    Posted Jul 18, 2009 07:46 AM
    Hi,

    I am guessing the definitions in your clients are two days old... two questions:
    1) are your clients properly connected to the SEPM?
    2) is your SEPM able to download the latest definitions? In the console go to Admin > servers > local site > show liveupdate downloads and you will find the answer to this question.

    Content troubleshooting:
    http://service1.symantec.com/SUPPORT/ent-security.nsf/docid/2008091613592648

    Regards


  • 4.  RE: Help Help

    Posted Jul 24, 2009 12:39 PM
    Hi GH,

    is there any update here?

    Regards,