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  • 1.  Help for Mail Security 8300 software version 9.0.0-20

    Posted Jun 15, 2010 02:57 PM
    hello

    My name is Israel Rios, my problem is I have a Mail Security 8300 and I get several errors like this:
    2010-06-15T11:06:40-05:00 (WARNING:2628.2711002032): [27225] Decomposition time out (the message has taken longer than the configured 60 seconds to decompose).
    2010-06-14T18:46:59-05:00 (ERROR:2628.2694216624): [47108] IP Freq module: MTA did not respond within timeout period.
    2010 Jun 14 18:46:21 CDT (err) ecelerity: [3057] ARES-00269 OOB and recv failed: is your local DNS functioning correctly?
    2010 Jun 14 18:46:21 CDT (err) ecelerity: [3057] ARES-00269 OOB and recv failed: is your local DNS functioning correctly?
    2010-06-14T18:46:21-05:00 (ERROR:2628.2820107184): [2083] DNS TXT query for "138.205.243.168.zodiac.brightmail.com" failed unexpectedly.
    2010 Jun 14 18:46:20 CDT (err) ecelerity: [3057] ARES-00269 OOB and recv failed: is your local DNS functioning correctly?
    2010 Jun 14 18:46:20 CDT (err) ecelerity: [3057] ARES-00269 OOB and recv failed: is your local DNS functioning correctly?
    2010-06-14T18:46:20-05:00 (ERROR:2628.2685823920): [2083] DNS TXT query for "4.43.244.148.zodiac.brightmail.com" failed unexpectedly.
    2010-06-14T18:46:20-05:00 (ERROR:2628.2677431216): [2083] DNS TXT query for "72.38.38.70.zodiac.brightmail.com" failed unexpectedly.
    2010-06-14T18:46:20-05:00 (ERROR:2628.2786536368): [2083] DNS TXT query for "92.99.184.216.zodiac.brightmail.com" failed unexpectedly.
    2010-06-14T18:46:20-05:00 (ERROR:2628.2803321776): [2083] DNS TXT query for "198.133.192.81.zodiac.brightmail.com" failed unexpectedly.
    2010-06-14T18:46:20-05:00 (ERROR:2628.2794929072): [2083] DNS TXT query for "4.43.244.148.zodiac.brightmail.com" failed unexpectedly.
    2010-06-14T18:46:20-05:00 (ERROR:2628.2677431216): [2083] DNS TXT query for "92.99.184.216.zodiac.brightmail.com" failed unexpectedly.
    2010-06-14T18:46:19-05:00 (ERROR:2628.2786536368): [2083] DNS TXT query for "146.185.135.95.zodiac.brightmail.com" failed unexpectedly.
    2010-06-14T18:46:14-05:00 (ERROR:2628.2702609328): [2083] DNS TXT query for "167.204.198.212.zodiac.brightmail.com" failed unexpectedly.
    2010-06-14T17:54:48-05:00 (ERROR:2628.2702609328): [2083] DNS TXT query for "7.95.38.200.zodiac.brightmail.com" failed unexpectedly.
    2010-06-14T14:43:39-05:00 (ERROR:2628.2694216624): [2083] DNS TXT query for "218.207.177.216.zodiac.brightmail.com" failed unexpectedly.
     
    Seek help in solving this problem that always fall off the mail service until 8300 Reset Symantec appliance
    thanks my email israrios2003@hotmail.com


  • 2.  RE: Help for Mail Security 8300 software version 9.0.0-20

    Broadcom Employee
    Posted Jun 17, 2010 03:58 PM
    You have DNS issues. Make sure your firewall allows for EDNS queries. Also, make sure you can resolve those addresses on your network on another computer.