Intel,Altiris Group

  • 1.  Help me to remove B32 Virus from the System

    Posted Jul 29, 2009 04:07 AM
    Dear Sir,

     We are using Program Version : 10.1.5.5000 and Scan engine 81.3.0.13 virus definition file version 4/5/2009 rev. 3. I downloaded an exe file from your website by name D.exe to remove this virus but inspite of running this tool I got a message that this virus is not found. But my anti virus keep on poping up the same virus name. So every time I have to clean and close it. So plz help me remove this file permanently.

    Thanks & Regards
    MHA


  • 2.  RE: Help me to remove B32 Virus from the System

    Posted Jul 29, 2009 04:18 AM
    You will need to make sure that the microsoft patch is applied on all your machines in the network,
    And also all the machines have the Antivirus running with latest defs.
    If its getting detected on the other machine that means that machine is clean but some other machine is trying to infect & auto protect is blocking it.


  • 3.  RE: Help me to remove B32 Virus from the System

    Posted Jul 29, 2009 04:46 AM
    Its actually a W32.Downadup.B Virus which pop up then and there. I tried from this website http://securityresponse.symantec.com/security_response/writeup.jsp?docid=2008-123015-3826-99. But no solution was to be found.
    OS Name : Microsoft Windows XP Professional
    Version : 5.1.2600 Service Pack 2 Build 2600
    OS Manufacturer : Microsoft Corporation
    System Manufacturer : System manufacturer
    System Model System Product Name
    System Type X86-based PC
    Processor x86 Family 15 Model 6 Stepping 4 GenuineIntel ~3400 Mhz
    Processor x86 Family 15 Model 6 Stepping 4 GenuineIntel ~3400 Mhz
    BIOS Version/Date American Megatrends Inc. 0401, 7/7/2006
    SMBIOS Version 2.4
    Windows Directory C:\WINDOWS
    System Directory C:\WINDOWS\system32
    Boot Device \Device\HarddiskVolume1
    Hardware Abstraction Layer Version = "5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)"
    Total Physical Memory 512.00 MB
    Available Physical Memory 85.39 MB
    Total Virtual Memory 2.00 GB
    Available Virtual Memory 1.96 GB
    Page File Space 1.20 GB
    Page File C:\pagefile.sys

    The Auto-protect results shows that w32.downadup.B is partially cleaned file name pezbney.fgh
    Is there any other tool from any website that I can download to clear this virus permanently.


  • 4.  RE: Help me to remove B32 Virus from the System

    Posted Jul 29, 2009 10:20 AM
    Virus alert about the Win32/Conficker.B worm
    http://support.microsoft.com/kb/962007

    Run the Malicious Software Removal tool

    The Microsoft Malware Protection Center has updated the Malicious Software Removal tool (MSRT). This is a stand-alone binary that is useful in the removal of prevalent malicious software, and it can help remove the Win32/Conficker malware family.

    You can download the MSRT from either of the following Microsoft Web sites:
    http://www.update.microsoft.com
    (http://www.update.microsoft.com)
    http://support.microsoft.com/kb/890830




  • 5.  RE: Help me to remove B32 Virus from the System

    Posted Jul 29, 2009 10:22 AM
    Run NSS
    Restart the computer in safe mode with networking and run NSS

    ftp://ftp.symantec.com/misc/tools/nss/NortonSecurityScan.exe




  • 6.  RE: Help me to remove B32 Virus from the System

    Posted Jul 29, 2009 11:45 AM
    w32.Downadup.B Virus is a worm even if you have 1 computer enfected with it. That computer will attack 1000 computer in you network.. If are seeing the autoprotect stating about the virus then it could be that some other machine is infected & trying to attck this one.

    I would suggest that you follow these step.

    Make sure that Microsoft security patch KB958644 is installed on all the machines.
    Install the latest rapid release signatures on all the machines.
    Disable Autoplay from all the machines for all the drives
    Run full scan on all the machine..


  • 7.  RE: Help me to remove B32 Virus from the System

    Posted Jul 31, 2009 06:02 PM
    I agreed with "HappytoHelp", as in my case it took 2 weeks for only 50 computers to remove it completely.

    After running Scan it shows again and again.

    Important in case of Downadup is to make sure AutoPlay is Disabled and other steps will be same as Happytohelp has mentioned.


  • 8.  RE: Help me to remove B32 Virus from the System

    Posted Jan 14, 2010 04:40 AM

    Hi everyone,

    I've been solving virus infection problems since a long time, and W32.Downadup has a complete chapter. I've added a new article called (How to beat W32.Dowandup infections - Outbreak Scenario)

    https://www-secure.symantec.com/connect/articles/how-beat-w32downadup-infections-outbreak-scenario

    If you have any comments/issues you are welcome to speak


     



  • 9.  RE: Help me to remove B32 Virus from the System

    Posted Jan 14, 2010 05:04 AM

    1.  Download and run WindowsServer2003-KB958644-x86-ENU.exe in Micorosft website. This is the patch for downadup.
    2. Download and run Software Malicious Software Removal
    http://www.microsoft.com/downloads/details.aspx?FamilyId=AD724AE0-E72D-4F54-9AB3-75B8EB148356&displaylang=en
    3. Delete all AT*.job in the task scheduler.
    4. Since this is a server, some clients of your server is still infected by Downadup. Try to clean the clients connected.
    5. Be sure that SEP is updated since SEP can delete the said risks.
    6. Are you inserting any removal drives? Maybe the threats come from the removal drives. Clean it.

    I hope it helps.