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  • 1.  Historical license/seat usage

    Posted Oct 05, 2017 09:37 AM

    I am slightly over-deployed and am creating a quote to add additional SEP licenses to our server.  Management would like to see what our actual usage has been (seats used) going back a year or two.  I checked the Reports tab and can't find a report showing historical usage.

    Is there any way to determine how many licenses were in use by devices in the past (every month, quarter, year, etc.)?

    Thank you!

     

    Michael R.



  • 2.  RE: Historical license/seat usage

    Posted Oct 05, 2017 09:42 AM

    There isn't a specific report for Licensing. You'd have to create a Computer Status report and have it sent to you for review. This is more of a manual process than anything.



  • 3.  RE: Historical license/seat usage
    Best Answer

    Broadcom Employee
    Posted Oct 05, 2017 03:13 PM

    Hi,

    Thank you for posting your query on Symantec forum.

    Q. Is there any way to determine how many licenses were in use by devices in the past (every month, quarter, year, etc.)?

    --> No, there isn't a way to get this report. However you can show them existing report, like number of seats purchased, number of seats allocated & number of seats over-deployed.  

    Anyway it's a good idea to post under enhancement section, determine how many licenses were in use by devices in the past (every month, quarter, year, etc.)?

    If your license reports show more seats are licensed than known to be deployed, you should purge the database of obsolete clients. Obsolete clients count against the product license, so it is important to purge obsolete clients as soon as they are created. By default, purging occurs every 30 days. You can shorten the interval between purge cycles to more quickly purge the obsolete clients. You reset the interval as needed to suit your long-term needs after the purge cycle completes.

    In non-persistent Virtual Desktop Infrastructures (VDIs), you can set a separate time period for purging the non-persistent clients. This setting purges the offline clients that have not connected during the time period that you set. Non-persistent offline clients do not affect the license count.

    To purge obsolete clients from the database to make more licenses available
    In the console, on the Admin page, click Domains, right-click the domain, and click Edit Domain Properties.

    On the General tab, change the Delete clients that have not connected for specified time setting from the default of 30 to 1.

    You do not need to set the option to purge the non-persistent clients for licensing purposes. The non-persistent clients that are offline do not count toward the license total.

    Click OK.

    Wait 24 hours and then revert the settings to 30 days or to another interval that suits your requirements.