I have an application which we are about to distribute to a few thousand resellers and one of our test clients was running Norton 360. When he tried to pull the exe down from our site, Norton threw up alerts and he could not run the application. The error he is getting is a WS.Reputation.1 message which seems to indicate that Norton simply has never seen the app before (which makes sense as it is new).
Is there some way to submit this for review so Norton will not throw this kind of message? Is there a way to tell the user how to work around this message? When I carried the .exe over to his machine on a thumb drive we were able to install without issue, but it seems the act of downloading it caused Norton to go apoplectic.
Attached error from the end client machine.