Endpoint Protection

 View Only
Back to discussions
Expand all | Collapse all

How can I disable this notification message from poping up on the users screens?

  • 1.  How can I disable this notification message from poping up on the users screens?

    Posted Sep 13, 2009 07:10 AM
    How to disable this notification message?

    "Symantec Endpoint Protection detected risks while you were logged out. You may need to open the Antivirus and Antispyware Protection Risk Log to view and take action on the risks."


    BTW All the risks notifications are disabled "by the book" :)


  • 2.  RE: How can I disable this notification message from poping up on the users screens?

    Posted Sep 13, 2009 12:50 PM
     Have you turned off Notification for File System Auto-protect

    Policies-Antivirus and Antispyware policy- File System autoprotect-Notification- uncheck all.
    If you have scheduled scan set-edit it and disable the notification for it.


  • 3.  RE: How can I disable this notification message from poping up on the users screens?

    Posted Sep 14, 2009 05:10 AM
    Both Auto-Protect and Scheduled scans notifications are unchecked.


  • 4.  RE: How can I disable this notification message from poping up on the users screens?

    Posted Sep 14, 2009 06:56 AM
    Can it be Temper protection notifications? Do you have a screenshot?


  • 5.  RE: How can I disable this notification message from poping up on the users screens?

    Posted Sep 14, 2009 07:07 AM
    My experience is that it can't be disabled, see this tread:
    http://www.symantec.com/connect/forums/how-do-i-disable-popup-message-clients

    I will suggest this "solution": "Eat it cause you can't beat it."


  • 6.  RE: How can I disable this notification message from poping up on the users screens?

    Posted Sep 15, 2009 06:33 AM
    Tamper Protection itself is not enabled :)


  • 7.  RE: How can I disable this notification message from poping up on the users screens?

    Posted Sep 15, 2009 06:46 AM
    Should I mark this as a solution? :)


    I hope at least this issue get fixed in MR5



  • 8.  RE: How can I disable this notification message from poping up on the users screens?

    Posted Sep 15, 2009 11:01 AM
    Hello,

    Is this only happening on one client or on whole group or random?



  • 9.  RE: How can I disable this notification message from poping up on the users screens?

    Posted Sep 16, 2009 09:01 AM
    You can always hope but I'm afraid you'll be disappointed. Just take a look at the "tremendous attention" from Symantec in this case.


  • 10.  RE: How can I disable this notification message from poping up on the users screens?

    Posted Sep 27, 2009 10:17 AM
    It is random, which means all groups of clients I suppose, sense it happened on different clients under different groups.


  • 11.  RE: How can I disable this notification message from poping up on the users screens?
    Best Answer

    Posted Sep 27, 2009 02:25 PM
     This has been fixed in MR5 and I have checked and posted the screenshot in this discussion
    https://www-secure.symantec.com/connect/forums/front-end-pop-users-how-turn-it


  • 12.  RE: How can I disable this notification message from poping up on the users screens?

    Posted Sep 28, 2009 07:38 AM
    Thank you very much Vikram :)
    We will be upgrading to MR5 by the end of this week, and I was dissapointed at first when I read the "whats new" section of the release note of MR5, but thanks 4 the heads up dude.