Endpoint Protection

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  • 1.  How do I update out of date symantec client

    Posted Jan 14, 2014 12:22 AM

    Hi All,

    Anyone can guide me, What should I do for in this situation.

    Please guide me as soon as so that I can make secrity status good for our envoirment.

    2014-01-14 10_37_26-Symantec Endpoint Protection Manager.png



  • 2.  RE: How do I update out of date symantec client

    Posted Jan 14, 2014 12:24 AM

    First check if clients are communicating with the Manager, do you see green do on them?

    how you can configured your liveupdate for clients , do they get from sepm or they go out using internet? you can check this under sepm-policy-liveudpate policy.



  • 3.  RE: How do I update out of date symantec client

    Broadcom Employee
    Posted Jan 14, 2014 12:24 AM

    check the clients why they are not getting the content updates.

    based on that you can either update using intelligent updater.



  • 4.  RE: How do I update out of date symantec client

    Posted Jan 14, 2014 12:37 AM

    Hi Pete,

    Where do I download intelligent updater can you provide me any link.

    As I am seeing in my server console, There are SONAR Content is out of date.

    Thanks

    Naivedya

     



  • 5.  RE: How do I update out of date symantec client

    Posted Jan 14, 2014 12:44 AM

    Hi Rafeeq,

    I didn't get your point, Please can you clearify me on this in a simple language.

    Thanks

    Naivedya



  • 6.  RE: How do I update out of date symantec client

    Posted Jan 14, 2014 01:06 AM

    You can download the defs from here and run on the clients

    http://www.symantec.com/security_response/definitions/download/detail.jsp?gid=savce



  • 7.  RE: How do I update out of date symantec client

    Posted Jan 14, 2014 12:02 PM

    Click on out of date report and check the client detail.

    There are a number of reason for the client out of date

    C Drive is full

    Available content is corrupted.

    Client not communicate with Server.

    First check the client is online, if online try to run update contents.

    Check the space avaialbility in c drive to update the definition

    if disk space is available and client is normally communicate with Server then repair the client defintion

    How to clear out definitions for a Symantec Endpoint Protection 12.1 client manually

    Article:HOWTO59193  |  Created: 2011-09-08  |  Updated: 2013-06-24  |  Article URL http://www.symantec.com/docs/HOWTO59193

     



  • 8.  RE: How do I update out of date symantec client

    Posted Apr 23, 2014 12:04 PM

    Just a quick note: the link mentioned above has been depreciated.  The current link (including reference to the currently-supported product) is http://www.symantec.com/security_response/definitions/download/detail.jsp?gid=sep

    Many thanks!

    Mick