Data Loss Prevention

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  • 1.  How to download agent logs from Enforce

    Posted Jun 19, 2017 04:54 PM

    I know there is a way to download the symantec DLP 14.6 agent logs from Enforce server. I have few questions

    From System->Servers and detectors->logs, when we click on collect logs then what logs are pulled? only the agent we selected to pull? or logs from all agents? 

    The logs that we pull from Enforce are as same as the logs we see on individual agent?

     



  • 2.  RE: How to download agent logs from Enforce

    Trusted Advisor
    Posted Jun 20, 2017 08:59 PM

    Ravi,

    First you need to collect the logs from ONLY the agents you want to get info on.

    You pull agent logs from the System > Agents > Overview >Agent List section.

    You can select which agents you want to pull the logs from..

    Check the box for the Agent and then Click the Button on the top of the list. (Pull Logs)

    Agent or Operational logs.

    Once those tasks complete. (refresh the page)

    System > Servers > logs

    Select the server and then Check AGENT logs.

    You can then go to the log section and pull AGENT logs that were talking to that specific Endpoint Server.

    Good Luck

    Ronak

    Plese mark solved..