Endpoint Protection

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  • 1.  how to exclude some path on schedule scan

    Posted Nov 05, 2010 03:28 AM

    Hello,

     

    I set schedule scan on symantec endpoint policy. but I found that it try to scan quarantine folder also.

    Is this normal? should we exclude this path?

     



  • 2.  RE: how to exclude some path on schedule scan

    Posted Nov 05, 2010 03:55 AM

    Hello,

    Which version did you use?

    this is normaly in older versions. But I didn't see it in Ru6

    Best Regards.

    Fatih



  • 3.  RE: how to exclude some path on schedule scan

    Posted Nov 05, 2010 03:55 AM

    Yes; its as per design;

    if symatec not able to clear or delete; it will quarentine the file

    when new definitions arrive ; it will start scanning those files again with new definitions..



  • 4.  RE: how to exclude some path on schedule scan

    Posted Nov 05, 2010 04:16 AM

    endpoint MR4, How can I upgrade it? Please advise me step by step. I don't want it scan quarantine folder every week.



  • 5.  RE: how to exclude some path on schedule scan

    Posted Nov 05, 2010 04:25 AM

    You can disable that;

    there should be open under quarentine option; under AV / AS policy



  • 6.  RE: how to exclude some path on schedule scan

    Posted Nov 05, 2010 10:04 AM

    How can I disable it?

    Please tell me step by step. thank you.



  • 7.  RE: how to exclude some path on schedule scan

    Posted Nov 05, 2010 10:12 AM

    open symantec endpoitn manager

    click on policies

    select antivirus and antispyware policy

    select quarantine 

    select Do nothing.

    click on apply click on Ok, thats it



  • 8.  RE: how to exclude some path on schedule scan

    Posted Nov 06, 2010 09:05 AM

    Rafeeq

     

    I think that is not right way to fix it. I just want schedule scan exclude quarantines path  but don't want to set do nothing when symantec found virus.



  • 9.  RE: how to exclude some path on schedule scan

    Posted Nov 06, 2010 09:33 AM

    Upgrade to the latest version RU6 MP1

    You should be able to download the ISO from FileConnect which will include the upgrade for the SEPM as well as the clients.