Endpoint Protection Cloud

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  • 1.  How to Prohibit SEPC Client Windows Uninstall

    Posted Oct 19, 2017 12:27 PM

    As an IT administrator, I am currently trialing Symantec Endpoint Protection Cloud (SEPC).  Unfortunately, I can find no "feature" in SEPC to prohibit users from uninstalling the client.  If this is the case, this is a major product flaw.  I cannot allow my users to casually be able to uninstall the SEPC client.

    I am familiar with Symantec Endpoint Protection Small Business Edition (SEPSBE) and was told that eventually this product was going to be discontinued.  SEPSBE provides the ability to require a password to uninstall the client.  Surely, Symantec understands the importance that SEPC also have such feature.

    Looking forward to comments/suggestions on how to prohibit users from being able to casually uninstall SEPC client from windows machines.



  • 2.  RE: How to Prohibit SEPC Client Windows Uninstall

    Posted Oct 19, 2017 12:32 PM

    I don't see an option to password protect uninstalls within the SEPC portal.

    Does it work if users are not admins of their boxes?



  • 3.  RE: How to Prohibit SEPC Client Windows Uninstall

    Posted Oct 23, 2017 04:17 PM

    I also am testing this product,

    and it seems to lack this (at least for me) very important feature.

    No news about future implementation?

     

    Thanks in advance



  • 4.  RE: How to Prohibit SEPC Client Windows Uninstall

    Posted Oct 23, 2017 04:26 PM

    You'd only be able to put in a product enhancement request.



  • 5.  RE: How to Prohibit SEPC Client Windows Uninstall

    Broadcom Employee
    Posted Mar 26, 2018 05:03 AM

    Hello All,

    This feature is now available in SEP Cloud. Please refer to below help topic for more information:

    http://help.symantec.com/cs/SEPC/SEPC/v125750993_v101064224/Client-removal-settings/?locale=EN_US

    Thanks,

    Ankit