Cloud Data Protection and Security

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  • 1.  How we change for our company logo?

    Posted Jul 20, 2018 02:38 PM

    Hi All,

    We need to put our company logo in the encrypted emails. In the pdf attached files and in the encrypted portal. Today the system show Symantec logo.

    Regards,

    Carlos Espinoza



  • 2.  RE: How we change for our company logo?

    Posted Jul 25, 2018 04:31 PM

    Hi Carlos,

    Not sure if it is the same product, but check below:

    https://support.symantec.com/en_US/article.TECH97333.html

    THanks!



  • 3.  RE: How we change for our company logo?

    Posted Jul 25, 2018 05:08 PM

    Hi Craig,

    I saw this article, but no. It is for Symantec.cloud, inside of the options there aren't for change the logo. If there another people that see this case attached I put samples of that I need.

    Thanks!

    Carlos



  • 4.  RE: How we change for our company logo?

    Posted Jul 27, 2018 05:40 AM

    Carlos, if this isn't possible then I would suggest closing off this query and opening up an Idea. Enough votes and it might get traction to get this implemented.

    Thanks!



  • 5.  RE: How we change for our company logo?

    Posted Aug 07, 2018 12:27 PM

    Thank you Craig for your information. Finally I opened a case in tech support and they say that it is managed by Echoworx, so they send the information to they for changes the request. The only option to change is that you have an Advance license. The Essential suscription isn't available to allowa this type of change. We have this licenses and we request the changes by this via. 

    I will close this discussion if I can do they.