ServiceDesk

When i try to add some HTML in SD version 8 HF2, the layout is crippeld when i save the HTML code.

Lot of the tags are stripped out or the complete HTML code is not saved, also can't use CSS files. (LINK)

Has this HTML editor has by default a sanitize html function on?

Is there a setting to change this behavior?

There is a script sanitizer and ASP.NET does it too,

See these other threads for ideas:

• https://www.symantec.com/connect/forums/html-incident-description-causes-application-error-when-resolving
• https://www.symantec.com/connect/forums/html-tag-singlemultiline-text-box-causes-error