Virtual Secure Web Gateway

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  • 1.  I can't download the symantec web gateway database/software updates.

    Posted Mar 22, 2012 06:31 AM

    Hi
    my symantec web gateway network configuration is:
    operating mode: Proxy+Blocking
    network configuration: separate management and inline network

    management port setting:
    IP address:192.168.0.100
    netmask: 255.255.255.0
    default gateway: 192.168.0.254

    lan/wan port setting:
    IP address: 10.0.2.32
    netmask: 255.255.255.0
    default gateway: 10.0.2.2 (my firewall)

    The management port is connect to vmware 4.1 vSwitch-B that not is it connect to any phisical nic.
    The lan/wan port is connect to vmware 4.1 vSwitch-C that is connect to phisical switch phSwitch with 2 nic (vmnic1,vmnic2)
    The third vmware 4.1 vSwitch-A contains vPC, Service Console,vMotion port groupand is it connect to phisical switch phSwitch with 2 nic (vmnic0,vmnic3)

    I have to connect the subnet 192.168.0.0/255.255.255.0 to my phisical switch phSwitch to download the symantec database/software updates.
    On my ESX host I have yet two phisical nic free (vmnic4, vmnic5).

    Your suggestions are welcome.
    Thanks.



  • 2.  RE: I can't download the symantec web gateway database/software updates.

    Broadcom Employee
    Posted Mar 22, 2012 01:39 PM

    In the web interface, are you able to ping external addresses such as google.com and yahoo.com from the management port? This test is located under Administration -> Configuration -> Maintenance.

    If not, you have a routing problem that you need to resolve. It would be best for you to add a second NIC to the host for the management port to connect to.



  • 3.  RE: I can't download the symantec web gateway database/software updates.

    Posted Mar 22, 2012 07:07 PM

    TSE-JDavis,

    if blackpen set up at configuration -> Proxy: Check in Connect to symantec threat center via proxy and write there 10.0.2.32. Can it work too?