In order to remove deffective installatione from Symantec Endpoint Protection i would need cleanwipe 5.0. Please give me a chance to download it.
You will need to open a case with Support to get the CleanWipe tool.
Online- https://mysupport.symantec.com/login.html
Phone - http://www.symantec.com/business/support/contact_techsupp_static.jsp
There are manual removal procedures in case you are not entitled to support
http://www.symantec.com/business/support/index?page=content&id=TECH96924&locale=en_US