Data Loss Prevention

 View Only

  • 1.  The ICAP channel isn't licensed - DLP Prevent for Web

    Posted Oct 03, 2017 09:56 AM

    Hello,

    Recently i installed "DLP Prevent for Web", i created a service reqmod in bluecoat connecting to the DLP Prevent for web server, since that moment appears the following event.

    1401 - Invalid license

    "The ICAP channel isn't licensed or the license has expired.

    No incidents will be detected or prevented by the ICAP channel."

    I have the following licenses

    • Network Monitor
    • Network Prevent for Email
    • Network Prevent for Web
    • Endpoint Prevent
    • Endpoint Discover

    Is needed any other license?

    Thanks in advance

     



  • 2.  RE: The ICAP channel isn't licensed - DLP Prevent for Web

    Trusted Advisor
    Posted Oct 10, 2017 06:18 PM

    Is this an error on the Enforce server or BlueCoat?

    If it is on the BlueCoat side then it is a licensing issue with Bluecoat.



  • 3.  RE: The ICAP channel isn't licensed - DLP Prevent for Web

    Posted Oct 16, 2017 09:37 PM

    Hello,

    This error appear in the enforce server, in the Prevent for web view.



  • 4.  RE: The ICAP channel isn't licensed - DLP Prevent for Web

    Posted Oct 18, 2017 05:07 PM

    Have the same issue with virtual ProxySG with trial license which has expired.. could have something to do with the license