Endpoint Protection

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  • 1.  IE 11 Console Manager Certificate Error

    Posted May 16, 2014 03:22 PM

    We recently pushed out IE 11 to almost all workstations, some have been rolled back to IE 10 or even 9 depending on which sites do not work in compatibility mode.  Today was the first time since updating that we have tried to web into the SEP Console via IE 11 and it appears that the web cert is not importing or is importing and is just not being validated by IE 11.  I have added the address to compatibility mode and have tried importing the cert different ways but everytime we try it still does not work. 

     

    I have also tried to import the cert for Firefox (Latest version 29.0.1) and that does also not work.

     

    My question is whether or not this is something that will work with IE 11 or if I should stop trying to figure this out and just roll back to IE10.

     

    Thanks,

     

     



  • 2.  RE: IE 11 Console Manager Certificate Error

    Posted May 16, 2014 03:24 PM

    Did you import the SEPM cert into IE?

    http://<sepmserver>:9090 and there should be an option to download the cert. Import into IE.

    How to install the certificate for Symantec Protection Center or Endpoint Protection Manager for Web console access



  • 3.  RE: IE 11 Console Manager Certificate Error

    Posted May 16, 2014 03:26 PM

    Yes, if you click the certificate error from screenshot3 it gives you the option to imprt the certificate and that does not work, I have also tried to download the cert and manually add it to IE via certifcates and import but that does not work either.



  • 4.  RE: IE 11 Console Manager Certificate Error

    Posted May 16, 2014 03:30 PM

    What's the date on the cert?



  • 5.  RE: IE 11 Console Manager Certificate Error
    Best Answer

    Posted May 16, 2014 03:30 PM

    Disregard, I should have spent as much effort reading the cert inscrutions as I did to post for help.  There is a specific location it wanted the cert imported and now it works.

     

    Sorry for wasting your time but thanks for the reply.



  • 6.  RE: IE 11 Console Manager Certificate Error

    Posted May 16, 2014 03:32 PM

    yea trusted root cert which was my next question :)