Data Loss Prevention

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  • 1.  Ignore Duplicate Occurrences of E-Mail Addresses

    Posted Dec 03, 2015 10:10 PM

    Hello,

    We are in the process of rolling out DLP for the organisation.

    It is important for us that we are able to detect outbound content which includes a certain number of unique e-mail addresses (or more). In such a case, the outbound communication should be stopped. We understand we can create logical rules which are designed to detect the number of occurrences of e-mail addresses within the content (files or mails), but it appears that in the case that an outbound e-mail body contains several occurrences of the same e-mail address (as would be the case of a mail conversation which has built up with many replies) then the rule is triggered and the outbound mail is stopped. Is there a way to ignore multiple occurrences of identical e-mail addresses and match instead against the total number of unique mail addresses?

    I checked the forum and found this article which appears to be addressing the same issue but I couldn't see a resolution:

    http://www.symantec.com/connect/forums/unique-match-count-email-addresses#comment-8624021

    Thanks in advance



  • 2.  RE: Ignore Duplicate Occurrences of E-Mail Addresses

    Posted Dec 16, 2015 09:56 AM

    The regex in the below link (by Daniel K.) does work.

    https://www-secure.symantec.com/connect/forums/dlp-incident-only-one-recipient

    However I feel better control with EDMs where you could choose the match criteria to match certain/more than a number of rows etc.



  • 3.  RE: Ignore Duplicate Occurrences of E-Mail Addresses
    Best Answer

    Trusted Advisor
    Posted Dec 17, 2015 03:03 AM

    hello

     

     Uniqueness is only available in data identifier type of rules. So you should be able to create a data identifier for email addresses and then check "Count all unique matches" and set your threshold.

     

     Regards.



  • 4.  RE: Ignore Duplicate Occurrences of E-Mail Addresses

    Posted Dec 17, 2015 04:43 AM

    Thank you for your feedback. We will try to implement as suggested.

     

    Best Regards