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  • 1.  IIS APPPOOL\DefaultAppPool

    Posted Jun 09, 2011 09:10 PM

    We're seting up Workflow 7.1 on a test server and got the following error during the installation about  'IIS APPPOOL\DefaultAppPool'

     

    I tried to search on the error in the KB area but did not find much and also was not able to find anything helpful in the install documents. I selected Windows auth when setting up the installation but was no sure if there was some additional IIS configurations I need to do based on this error message.

     

     

    Installing Workflow Server..
    Checking Server Extensions service running
    Setting local machine information
    Process timeouts and escalations
    Checking Server Extensions service running
    Make deployment managed
    Copying Workflow Server installer..
    Workflow Server role installed.
    Workflow SymQ Setup completed
    Enabling SMP Log Writer..
    Installing Workflow Designer..
    Workflow Designer role installed.
    Installing Process Manager Portal..
    Checking Server Extensions service running
    Writing MSSQL connection instance to web configuration file..
    Writing Report snapshots location to web configuration file..
    Process Manager Portal role installed.
    Preparing SQL scripts to execute..
    Checking Server Extensions service running
    SMP server credentials saved.
    Executing database integration strategy..
    Checking if database ProcessManager already exists..
    Creating new database ProcessManager..
    Granting system accounts access to database..
    Processing: ASPNET
    Granting DB access to FSTEST\ASPNET
    Processing: NETWORK SERVICE
    Granting DB access to NT AUTHORITY\NETWORK SERVICE
    Granting DB access to IIS APPPOOL\DefaultAppPool
    Database integration strategy failed due to an error: Error setting permissions: Windows NT user or group 'IIS APPPOOL\DefaultAppPool' not found. Check the name again.
    Windows NT user or group 'IIS APPPOOL\DefaultAppPool' not found. Check the name again.
    User or role 'IIS APPPOOL\DefaultAppPool' does not exist in this database.
    Granting DB access to users failed. You must manually set up accounts like NETWORK SERVICE and ASPNET to have permissions to this database.
    System.Exception: Database Configuration could not be installed correct. Installation cannot be continued
       at Symantec.Workflow.Installer.InstallerManager.Run() in c:\build\projects\MP1_KB54090\install\installers\InstallerManager\InstallerManager.cs:line 67
    Installation Failed.



  • 2.  RE: IIS APPPOOL\DefaultAppPool

    Posted Jun 10, 2011 10:16 PM

    There's a bug in the WF installation wizard, it mistakenly assumes that your SQL server is local.  It then proceeds to try and grant permissions to non-existent virtual accounts that only exist on IIS 7.5 servers. 

    Follow the steps outlined here:  https://www-secure.symantec.com/connect/articles/enabling-pass-through-ad-authentication-workflow-71

    Specifically, the steps tagged with *NEW* are designed to avoid this error.