Endpoint Protection

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  • 1.  Instalar en windows 8 pro

    Posted May 07, 2014 12:30 PM

    Hola estoy intentando instalar SEP 12.1.2015 en un ultrabook con windows 8 pro, el archivo de instalacion se ejecuta pero al terminar no muestra instalado el programa, crea carpetas en el sistema operativo pero al final no instala



  • 2.  RE: Instalar en windows 8 pro

    Posted May 07, 2014 12:34 PM

    Did you have try to clean wipe tool ?

    Check this below articles

    You can work around this problem using one of the following:

    • Disable Windows Defender before installing the SEP client
    • Remove KB2781197 before installing the SEP client

    Symantec Endpoint Protection client fails to install to recently updated Windows 8 computers

    Article:TECH203996 | Created: 2013-03-18 | Updated: 2013-06-06 | Article URL http://www.symantec.com/docs/TECH203996

     



  • 3.  RE: Instalar en windows 8 pro

    Posted May 07, 2014 12:50 PM

    Is it win8 or 8.1? If 8.1, 12.1.2 is not supported

    Aside from that, check the %temp% directory and post the SEP_INST.log file for review



  • 4.  RE: Instalar en windows 8 pro

    Posted May 07, 2014 12:56 PM

    windows defender disabled?