Endpoint Protection

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  • 1.  Install extra feature SEP 12.1 clients and disable Firewall

    Posted Jul 04, 2012 07:59 AM

    Hi

    This is a two part question.

    1.I created a setup.exe and distributed it to all my clients. The bosses want me to add Application and device control but it was not in the original Setup.exe. How do I add this feature on the clients?

    2.How do I disable firewall by default? It is installed but I want to disbale it via policy.



  • 2.  RE: Install extra feature SEP 12.1 clients and disable Firewall

    Posted Jul 04, 2012 08:17 AM

    http://www.symantec.com/docs/TECH90936

    The above article provides steps on how to change the feature sets of exisitng clients.

    You can use this process to add the A&DC component to your clients.

    While you could potentially, use this process to remove the firewall from your clients at the same time, I'd actually recommend leaving it in place, and disabling the firewall by withdrawing (http://www.symantec.com/docs/HOWTO55192) the Firewall policy from your clients.

    Doing it this way ensures SEP's client firewall is ready to be switched on should you need it (new outbreak perhaps).



  • 3.  RE: Install extra feature SEP 12.1 clients and disable Firewall

    Posted Jul 04, 2012 08:31 AM

    Hi

    Thanks for the reply. I do not have firewal policy on my Locations but if I check the setting on th client firewall is marked as enabled. Is the setting incorrect?



  • 4.  RE: Install extra feature SEP 12.1 clients and disable Firewall

    Trusted Advisor
    Posted Jul 04, 2012 08:50 AM

    Hello,

    You would have to enable the Firewall Policies to work correctly.

    As Highlighted above, following the steps provided in the Article: TECH90936

    would assist you with the same.

    NOTE: To have the ADC working properly, you would need NTP enabled and working correctly.

    A restart is required to install NTP drivers.

    Hope that helps!!



  • 5.  RE: Install extra feature SEP 12.1 clients and disable Firewall
    Best Answer

    Posted Jul 04, 2012 08:56 AM

    It sounds like you are experiencing the issue described in the below article:

    http://www.symantec.com/docs/TECH162868

    #EDIT# As always, if you could mark any posts you find useful with either a "Thumbs Up" or as the Solution, it'd be much appreciated! wink