Endpoint Protection Small Business Edition

This computer was upgraded to Win10, when install Symantec Endpoint Protection(Small Business Edition)

When install untill 70+% percents, Symantec prompt: Installation not completed(Detail:The installer could install all the selected components,

if the problem still persist, please contact customer support, and quote reference number e4c31eced0), I was restart the PC and reinstall but still the same issue. Any advise? 

Run the SymDiag tool on it for additional error checking:

Download SymDiag to detect Symantec product issues

Also is there a SEP_INST.log for SIS_INST.log file?

Hi Brian,

Thanks for your advise, I has downloaded the Tool and waiting for the user coming.

By the way, Im not understand what is SEP_INST.log for SIS_INST.log file. where can I find it ?

Try the %temp% location

Also check this (which I thought was fixed a while ago, but I guess I was wrong):

https://support.symantec.com/en_US/article.TECH232160.html

Hi Brian,

If there is a SEP_INST.log for SIS_INST.log file then what should I do ?

Thanks for your reply:)

Hi Kahml, 

I don think it work , becos the error message is different.  Thanks for your reply.