Hi there,
I've got a question about the Removable storage access utility. My company is using the Symantec encryption and therefore I had to use this removable utility on my USB drive when copying any files. These files were encrypted by a password and could have been opened on any computer.
Several days ago I opened the removable utility to access some of the files - no issue. When I try it now the utility doesn't open at all (the mouse icon shows it's doing something but then it stops). When I try to open it again an error message pops up - An instance of removable storage access utility is already running".
The utility is visible in the task bar but other than that there is no way how to access it.
Does anyone have any idea how to overcome this issue and access the encrypted files?
Thanks