Endpoint Protection

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  • 1.  Interrupt when migrating from 14 to 14MP2

    Posted Aug 01, 2017 05:00 PM
      |   view attached

    Hi,


    I'm trying to emigrate from semp14 to semp14MP2 from a windows 2012 R2 server.
    I have reviewed the scm-server-0 log and I can not find it.

    -------------

    -2017-08-01 14:39:41.200 THREAD 12 GRAVE: ================== Server Environment ===================
    2017-08-01 14:39:41.200 THREAD 12 GRAVE: os.name = Windows Server 2012 R2
    2017-08-01 14:39:41.200 THREAD 12 GRAVE: os.version = 6.3
    2017-08-01 14:39:41.200 THREAD 12 GRAVE: os.arch = x64
    2017-08-01 14:39:41.200 THREAD 12 GRAVE: java.version = 1.8.0_101
    2017-08-01 14:39:41.200 THREAD 12 GRAVE: java.vendor = Oracle Corporation
    2017-08-01 14:39:41.200 THREAD 12 GRAVE: java.vm.name = Java HotSpot(TM) 64-Bit Server VM
    2017-08-01 14:39:41.200 THREAD 12 GRAVE: java.vm.version = 25.101-b13
    2017-08-01 14:39:41.200 THREAD 12 GRAVE: java.home = C:\Program Files (x86)\Symantec\Symantec Endpoint Protection Manager\jre
    2017-08-01 14:39:41.200 THREAD 12 GRAVE: catalina.home = C:\Program Files (x86)\Symantec\Symantec Endpoint Protection Manager\tomcat
    2017-08-01 14:39:41.200 THREAD 12 GRAVE: java.user = null
    2017-08-01 14:39:41.247 THREAD 12 GRAVE: user.language = es
    2017-08-01 14:39:41.262 THREAD 12 GRAVE: user.country = CL
    2017-08-01 14:39:41.262 THREAD 12 GRAVE: scm.server.version = 14.0.1904.0000
    2017-08-01 14:40:09.530 THREAD 12 GRAVE: StartupServlet> startServer>> SEPM Service starting...
    2017-08-01 14:40:46.544 THREAD 12 GRAVE: ServerUtil >> SEPM runs on AWS? false
    2017-08-01 14:40:46.888 THREAD 12 GRAVE: StartupServlet> verifySchemaVersion>> Database Schema Version = 14.0.0.2, Server Schema Version = 14.0.0.2
    2017-08-01 14:40:47.919 THREAD 12 GRAVE: StartupServlet> startServer>> FIPS mode configuration is false
    2017-08-01 14:40:48.013 THREAD 12 GRAVE: License state = SEPE_PAID
    2017-08-01 14:40:48.029 THREAD 12 GRAVE: StartupServlet> startServer>> License status on SEPM = Good
    2017-08-01 14:40:48.310 THREAD 12 GRAVE: ================== StartClientTransport ===================
    2017-08-01 14:40:48.310 THREAD 12 GRAVE: [12] Initializing Tomcat ClientTransport Key for Secars...
    2017-08-01 14:40:48.326 THREAD 12 GRAVE: ClientTransportHelper> startClientTransport>> resetAgentToOfflineState = true
    2017-08-01 14:40:48.326 THREAD 12 GRAVE: ClientTransportHelper> startClientTransport>> start set agents offline.
    2017-08-01 14:40:48.341 THREAD 12 GRAVE: ClientTransportHelper> startClientTransport>> start set virtual agents offline.
    2017-08-01 14:40:49.514 THREAD 12 GRAVE: Localized SEP news link for display = http://entced.symantec.com/entt?product=sep&version=14.0.0000&language=spanish&module=console&error=sep_notifications&build=symantec_ent
    2017-08-01 14:40:49.514 THREAD 12 GRAVE: Finalized SEP news tracking Link = http://support.symantec.com/sep-notification
    2017-08-01 14:40:49.592 THREAD 12 GRAVE: Schedule is started!
    2017-08-01 14:40:49.826 THREAD 12 GRAVE: StartupServlet> startServer>> SEPM Service started.

    -----------

     


    could you help me?

     

    Thank you.

    Leonard Freire.



  • 2.  RE: Interrupt when migrating from 14 to 14MP2

    Posted Aug 01, 2017 06:56 PM

    Is it rolling back? See if it's due to this issue:

    http://www.symantec.com/docs/TECH246724

    If not than run SymDiag on the SEPM for initial troubleshooting.



  • 3.  RE: Interrupt when migrating from 14 to 14MP2

    Posted Aug 02, 2017 06:18 PM

    Thank you,

    I wanted to upgrade to the latest version.
    I will review the document.


    Greetings.



  • 4.  RE: Interrupt when migrating from 14 to 14MP2

    Posted Nov 16, 2017 06:19 AM

    You're welcome.