Data Loss Prevention

Hi,

Good day to all. I'm experiencing problem when logging in on to my DLP enforce server. This happens after creating new tables space. I just follow the procedure provided by my previous symantec support. I also did follow the sequence for stopping and starting vontu services. 

I haven't made any changes on my account, since this is also my AD account. Please advise. Thank you.

Regards,

hello,

For authentication DLP check (login, password) in AD but then it chacks DLP account, do if you have an issue with your DLP DB this may lead to this kind of message.

did you extend existing tablespaces or did you create a new one ?

For extend you could follow this procedure :

https://support.symantec.com/en_US/article.TECH220104.html

if you create a new one, it depends if it is related to DLP or to other application.

Try to connect to your DB with a DLP DB account and try this command

"select * from Protectuser;"

if you do not get any result, it means there is something wrong in your DB .

You may chack log files from DLP to see which "real" error you face during authentication process.

regards

Hi Steph,

Thank you for this.

Regards,

Roy Bacani