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  • 1.  iOS 7.1 issues with Altiris MDM

    Posted Mar 17, 2014 11:45 AM

    Were seeing certificate errors when trying to enroll iOS 7.1 devices and thus they wont move forward through the enrollment process. However it seems that this is only happening on 7.1 devices, not 7.0.X   ....Anyone else having problems with iOS 7.1?  



  • 2.  RE: iOS 7.1 issues with Altiris MDM

    Posted Mar 18, 2014 10:11 AM

    Can you share error snap shot?

    See that articles if you received below error when Enrollment your device

    Enrolling devices through a reverse proxy returns 500 errors

     

     

    Article:TECH194179  |  Created: 2012-07-31  |  Updated: 2014-02-20  |  Article URL http://www.symantec.com/docs/TECH194179

    iOS Devices are unable to enroll to the MMS server - console logs show a 500 error in communication

     

     

    Article:TECH178752  |  Created: 2012-01-11  |  Updated: 2013-09-09  |  Article URL http://www.symantec.com/docs/TECH178752

     



  • 3.  RE: iOS 7.1 issues with Altiris MDM

    Posted Mar 18, 2014 08:50 PM

    Hi,

    Please check this below article and if possible share the device logs with error screenshot.

    Unable to download in house agent on iOS 7.1 device

    Article URL http://www.symantec.com/docs/TECH215775

     

    Thanks