Hello,
so I had to register in order to post to Symantec's forum. This is due to the fact that I have received no response to Investigate form query, nor the IP address in question has been removed from your black list.
The IP address 37.59.140.2 was found to have a negative reputation. Reasons for this assessment include:
- The host has been observed sending spam in a format that is similar to snow shoe spamming techniques.
To request that this IP address reputation be cleared, check the applicable boxes below and click Investigate.
Few facts:
- The IP in question has sent no spam;
- ClamAV scanner is in place;
- Outgoing spam control software is in place;
- IP is green when checked via mxtoolbox.com;
- The host is running CloudLinux + cPanel (+ CSF).
Can you please remove the black list? It's doing quite amount of harm for our customers.
Thank you very much.