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  • 1.  Ips constantly in Symantech blacklist

    Posted Mar 20, 2014 03:43 PM

    Hi, I´d like to know why my requests to remove our ips from symantech blacklists are not being accept. I'm sending down the ips that are listed continuously and are not being removed after requests. I need to know what to do and then proceed to not occur more IPs listed.

    I hope you can help me soon as possible.

     

    Thanks.



  • 2.  RE: Ips constantly in Symantech blacklist

    Posted Mar 20, 2014 03:44 PM

    The IPS on black list:

    189.45.251.183
    189.45.251.184
    189.45.251.185
    189.45.251.186
    189.45.251.187
    189.45.251.188
    189.45.251.189


  • 3.  RE: Ips constantly in Symantech blacklist

    Posted Mar 21, 2014 04:41 AM

    Hello.

     

    I had got the same problem a few month ago. The solutione was open a ticket at symantec (fortunately I have got a symantec product) and explain the case. They told me that did something with the blacklist alghoritm and after that all went well.

     

     

     



  • 4.  RE: Ips constantly in Symantech blacklist

    Posted Mar 21, 2014 08:38 AM

    What I have to do to open a ticket? Do I have to do this in the site of Symantec?



  • 5.  RE: Ips constantly in Symantech blacklist

    Posted Mar 21, 2014 09:47 AM

    Hello

     

    the site is https://mysymantec.symantec.com/ .

    You have to register and, I think,  you need a Customer Code to submit question

     

    best regards