Endpoint Protection

IPS Definition out of date

Any idea what it may be, what can I do to fix this?

view attachment.

Can you download and run the SymDiag tool on one affected client to see what it shows? Does manually updating using the intelligent updater correct it?

https://www.symantec.com/security_response/definitions/download/detail.jsp?gid=ips

Attachment symdiag file Manual Update does not resolve it

What exactly does SymDiag show?

Result of SymDiag

Attachment(s)

SYMDIAG_0.rar   67.79 MB 1 version

Nothing of relevance in the report.

Have you tried updating an affected client using the Intelligent Updater file?

Not 

How can I do that

Here:

http://www.symantec.com/docs/TECH102606

Run the Intelligent Updater file on an affected client and everything went the same. What else can I do?

virus definitions: 09/07/2017 r18

Download Protection Definitions: 09/08/2017 r2

Sonar Definitions:  09/04/2017 r5 

IPS Definitions:  08/08/2017 r21

Run the Intelligent Updater file on an affected client and everything went the same. What else can I do?

virus definitions: 09/07/2017 r18

Download Protection Definitions: 09/08/2017 r2

Sonar Definitions:  09/04/2017 r5 

IPS Definitions:  08/088/2017 r21

Open a support case so someone can remote in and review.

IPS Definition Out-of-date 14.0.2415.0200

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