Symantec Management Platform (Notification Server)

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  • 1.  IT Analytics - All the cubes in the Pivot Tables folder are empty

    Posted Jun 01, 2009 06:42 PM
    They report "The query could not be processed: the data provider didn't supply any further error information" any ideas? The dashboards and reports all work fine. Thanks


  • 2.  RE: IT Analytics - All the cubes in the Pivot Tables folder are empty

    Posted Jun 01, 2009 07:25 PM
    The OWC 11 web components need to be installed for cubes to work.


  • 3.  RE: IT Analytics - All the cubes in the Pivot Tables folder are empty

    Posted Jun 01, 2009 08:01 PM
    Thanks for the response, I think its related to my Pivot Tables cubes all being empty, when I click on one of them I get: "The query could not be processed: The data provider didn't supply any further error information."


  • 4.  RE: IT Analytics - All the cubes in the Pivot Tables folder are empty

    Posted Jun 01, 2009 09:16 PM
    and that required the Microsoft Core XML Services 6.0 so I installed that then the OLE DB Provider and bam! i can view my cubes.

    So to summarize, to run IT Analytics the client machine needs the following:
    Office web components 11
    ADOMD.NET (.NET data provider)
    MS XML 6
    OLE DB 9

    all of these are on the "Feature Pack for Microsoft SQL Server 2005" page of the Microsoft download center