Groupe des Utilisateurs Altiris Suisses et Francophones Group

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IT analytics for Service Desk not compatible latest Inventory

  • 1.  IT analytics for Service Desk not compatible latest Inventory

    Posted Jan 05, 2011 04:48 PM

    If you want to upgrade your ITMS 7.0 or CMS 7.0 with ServiceDesk, and was adding the IT analytics for Service Desk on your SMP 7.0, we got an error regarding latest Inventory MP3, not support SP1 IT  analytics for Servicedesk.

    So only 2 choices:

    1. Wait for an IT analytics update, don't update Inventory & associated (7 updates)
    2. Remove IT analytics, to update those 7 updates with Inventory.

    As IT analytics is now included for free with CMS & ServiceDesk, I was installing.

    Hum... I choose to remove it. Please, if see any new update, just tell me there ;-)