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Just migrated server, new IP is blacklisted here, already sent multiple removal requestes

  • 1.  Just migrated server, new IP is blacklisted here, already sent multiple removal requestes

    Posted Dec 09, 2016 09:29 AM

    Hello,

    I'm the IT guy for my company, and we just migrated our WHM server to a new dedicated server, unfortunatly the IP that OVH gave us was blacklisted on a few mailing blacklists, most of them removed it within a few hours of our requests while yours (requested removal from http://ipremoval.sms.symantec.com/lookup ) still hasn't done so.

    On that page it says that it should take less than 24hrs, the 1st time we requested the removal of our IP was a week ago, and I repeated the request 2 additional times in that week.

    Our blacklisted IP is: 37.187.158.90

    We need to be out of this blacklist because many of our clients are complaining that mail are beeing blocked by your blacklist.

     

    Thanks,

    Alex Kovacic



  • 2.  RE: Just migrated server, new IP is blacklisted here, already sent multiple removal requestes
    Best Answer

    Broadcom Employee
    Posted Dec 09, 2016 03:18 PM

    It has been removed and will stay removed unless we get reports that this IP is sending spam.