Client Management Suite

 View Only
  • 1.  KB4073290 not found in patch management

    Posted Jan 22, 2018 10:06 PM

    Hi,

    Referring to Endpoint Protection system tray icon reports multiple errors after applying Windows security updates from 1/3/2018 (https://support.symantec.com/en_US/article.TECH248552.html).

    I cannot locate KB4073290 and KB4073291 in Remediation Center. Does anyone here able to distribute them?

    Thank you.



  • 2.  RE: KB4073290 not found in patch management

    Posted Jan 23, 2018 02:53 PM

    More information can be found at the below links.  There is a "How to get this update" section on both.

     

    KB4073290 for x64

    https://support.microsoft.com/en-us/help/4073290/unbootable-state-for-amd-devices-in-windows-10-version-1709

     

    KB4073291 for x86

    https://support.microsoft.com/en-us/help/4073291/january-18-2018-kb4073291-os-build-16299-201



  • 3.  RE: KB4073290 not found in patch management

    Posted Jan 23, 2018 03:05 PM

    This may be a duplicate of a previous comment I tried to add.  

    More information on these patches can be found at the below URLs.  There is a "How to get this update" section for each one.  Hope this helps.

    KB4073290 for x64 machines.

    https://support.microsoft.com/en-us/help/4073290/unbootable-state-for-amd-devices-in-windows-10-version-1709

     

    KB4073291 for x86 machines.

    https://support.microsoft.com/en-us/help/4073291/january-18-2018-kb4073291-os-build-16299-201

     

    RW



  • 4.  RE: KB4073290 not found in patch management

    Posted Jan 23, 2018 09:58 PM
      |   view attached

    Yes they can be downloaded from Microsoft but what about Symantec's own Altiris patch management solution? The 2 KB cannot be found for deployment, not until yesterday evening.

    I'll be testing it right now.