VIP (Validation ID Protection)

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  • 1.  LDAP error Server Time.

    Posted Oct 22, 2015 08:15 AM

    I am trying to solve a  VIP issue - LDAP error Server Time Check. I have verified that both LDAP and VIP gateway has the same time and in the same timezone. Sync fails.  (LDAPSyncService,text=[LDAPSyncMgr:startLDAPSync] <<WARNING>> Error while doing server time check. Aborting Sync Operation.,op=Synchronization")    Please Help.

     

     

     

     

     

     

     

     



  • 2.  RE: LDAP error Server Time.

    Posted Nov 19, 2015 08:56 AM

    Do you find some resolution?

    I am having the same problem.



  • 3.  RE: LDAP error Server Time.

    Posted Nov 19, 2015 09:35 AM

    Hi Nelson

    Yes I have a resolution.

    Please make sure that the following sites are added as a proxy exclusion and must bypass SSL decryption.

    https://ssp.vip.symantec.com/
    • https://manager.vip.symantec.com
    • https://userservices.vip.symantec.com/
    • https://userservices-auth.vip.symantec.com/
    • http://liveupdate.symantecliveupdate.com
    • http://liveupdate.symantec.com

     



  • 4.  RE: LDAP error Server Time.

    Posted Dec 01, 2015 08:49 AM

    To add Nelson.

    Please look at these two URLs:

     

    https://knowledge.symantec.com/support/ua-support/index?page=content&id=SO26983&actp=search&viewlocale=en_US&searchid=1444139224220

    https://knowledge.symantec.com/support/ua-support/index?page=content&id=SO21994&actp=search&viewlocale=en_US&searchid=1444139272175



  • 5.  RE: LDAP error Server Time.

    Broadcom Employee
    Posted Dec 03, 2015 06:22 PM

    Thank you, Theo. Good information! 

    Nelson - did whitelisting the URL's resolve the issue?