Email Security.cloud

Hello,

Is it possible to inform me please how the mail security.cloud solution count the users licences.

For Example, if i have 10 users with 1 Email address for each and 5 aliases, the total number of the needed licences is 15 or 10 ?

Thanks in advance for your help.

Hello Wersafe, 

Service user counts are based on actual users not email addresses, as each person can have multiple aliases. In your example, total number of service users would be 10. 

Hi there,

I got an additional question regarding this. Let's say we have 20 real users and 5 functional mailboxes.
Would this be a license count of 20 or 25?

Kind reagrds,

woelki

Hi Woelki,

In most circumstances  this would be 20 users. However this is an agreement that is decided with the channel where you purchase our service.

Regards,
    
Ben Beaulieu
Sr Technical Support Engineer