Endpoint Protection

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  • 1.  license expired unexpectedly

    Posted Oct 27, 2014 10:46 AM
      |   view attached

    Hello everyone

     

    How can this happend, and how to correct it? (see file attach)

     

     



  • 2.  RE: license expired unexpectedly

    Posted Oct 27, 2014 10:47 AM

    It's valid until 8/8/2015. What's the issue?



  • 3.  RE: license expired unexpectedly

    Posted Oct 27, 2014 10:47 AM

    attachment missing, you may need to check with liecensing team first.

     



  • 4.  RE: license expired unexpectedly

    Trusted Advisor
    Posted Oct 27, 2014 10:50 AM

    8/8/15 next year not expired yet still in date 



  • 5.  RE: license expired unexpectedly

    Posted Oct 27, 2014 10:51 AM

    Please contact with symantec licensing Team

    http://www.symantec.com/en/us/global/licensing/

    they will provide with new slf file?

    seems to be a 13 month file?

    saw the attachment now, it will expire next month, Not eXpired as of now



  • 6.  RE: license expired unexpectedly

    Posted Oct 27, 2014 11:02 AM

    Refresh / log off and login to SEPM or reboot your SEPM server it should fix it .

     

     



  • 7.  RE: license expired unexpectedly

    Posted Oct 27, 2014 11:05 AM

    Sorry, I thought the whole 80 licenses has expired , but I overreact when I received the email from my server saying that I was over deployed
    I'm over deployed by one, not by 80
    again, sorry...



  • 8.  RE: license expired unexpectedly

    Posted Oct 27, 2014 11:09 AM

    Correct. The license is still valid though, you just went over the count by 1 :)



  • 9.  RE: license expired unexpectedly

    Posted Oct 27, 2014 11:31 AM

    it will say that you have overdeployed but it wont stop updating client

    https://www-secure.symantec.com/connect/articles/sep-121-and-license-concept



  • 10.  RE: license expired unexpectedly

    Posted Oct 27, 2014 12:12 PM

     

    Follow this and reduce the number of the days. This will help you in finding the client which is no more in your environment . 

    http://www.symantec.com/docs/TECH176635