Why are Symantec unable to provide me with the licenses I have purchased through the CTX-exchange program?
Send email at license@symantec.com
http://www.symantec.com/en/us/global/licensing/
Hello,
You could try to contact Symantec Licensing Department for the same.
Phone number: 1-800-721-3934
Email: license@symantec.com
Contact Us
http://www.symantec.com/partners/support/contact-us.jsp
Assistant & Information
http://www.symantec.com/support/assistance_information.jsp
Regards,
Hi,
Please click the URL Below, Select the appropritae options and dial in the number.
Please Keep your Licence documents / Serial number Handy when you dial in
http://www.symantec.com/support/assistance_care.jsp.