Protection Suite Enterprise Edition

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  • 1.  Live Update

    Posted Jan 02, 2015 07:29 PM

    When I go to Live update. Update everything now I get a message that says: "To view this web content, you need to install the Java runtime environment. Click more info to visit the website for the Java runtime environment. I followed it and updated to Java version 8 updater 25. I still get the same message and then error in updating. I have called support and got the run around. I'm running OSX Yosemite version 10.10.1  Thanks for the help.



  • 2.  RE: Live Update

    Posted Jan 02, 2015 07:33 PM

    What's the exact SEP version you're running? SEP 12.1.5 for Mac is the first to support Yosemite 10.10.x, is this the version you're running?

    http://www.symantec.com/docs/TECH131045

     



  • 3.  RE: Live Update

    Posted Apr 13, 2015 05:46 AM

    Hello marlenie82, it seems is not a SEP's defect but a common issue:

    - http://forums.macrumors.com/showthread.php?t=1803947
    - http://www.cgwerks.com/make-minecraft-work-mac-osx-yosemite-latest-java-8/

    Cheers,
    Fabrizio