Endpoint Protection

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  • 1.  live update

    Posted Jun 12, 2009 02:39 AM
    My live update is not working properly??
    it receives all content from net but unables 2 installed it?
    y is it so?


  • 2.  RE: live update

    Posted Jun 12, 2009 02:46 AM
    - If this is a issue with a client then run intelligent updater..
    - If this is issue with the manager then manually remove the old def & download new one if that is not working then uninstall liveupdate Re-install & Re-register with the manager.

    You may follow the below mention document to do a uninstall & re-install of liveupdate.

    http://service1.symantec.com/SUPPORT/ent-security.nsf/docid/2007100907303548



  • 3.  RE: live update

    Posted Jun 12, 2009 05:33 AM
    You can also try to use the JDB file to update the definitions of the SEPM after deleting the corrupted defs from the SEPM

    You can follow these two documents one after the other 

    1> http://service1.symantec.com/SUPPORT/ent-security.nsf/docid/2008041516215948

    2> http://service1.symantec.com/SUPPORT/ent-security.nsf/docid/2008030710560348

    This should work also make sure of you have any Proxy it is configured properly



  • 4.  RE: live update

    Posted Jun 12, 2009 05:38 AM
    Steps to clean Virus Definitions folders and republish Live Update Product Inventory on Symantec Endpoint Protection Manager: http://service1.symantec.com/SUPPORT/ent-security.nsf/docid/2008041516215948 Ajit


  • 5.  RE: live update
    Best Answer

    Posted Jun 15, 2009 03:42 AM
    Check ur firewall settings if it is On then change it & then try Or go to following site
    http://service1.symantec.com/SUPPORT/ent-security....
    if it works let me know



  • 6.  RE: live update

    Posted Jun 15, 2009 08:14 AM
    Good to see ur Liveupdate issue is ressolve but mines' is still in Queu