Endpoint Protection Cloud

 View Only

  • 1.  Live Update Schedule

    Posted Aug 10, 2018 11:52 AM

    Hello,

    Ihave a user complaining of slowness very early in the AM. When I pull up the history on their Symantec screen it states that there was a LiveUpdate happening at about this time. However the settings for the Policy that I have her scheduled in state that Software Updates are scheduled for weekends only. Is there something I am missing? Thanks.



  • 2.  RE: Live Update Schedule

    Broadcom Employee
    Posted Aug 10, 2018 01:56 PM

    That section of the policy is for agent upgrades (eg 22.14 to 22.15) and not for virus definitions.



  • 3.  RE: Live Update Schedule

    Posted Aug 14, 2018 01:37 PM

    So how would I change the times when an endpoint can get virus definition updates?



  • 4.  RE: Live Update Schedule
    Best Answer

    Broadcom Employee
    Posted Aug 20, 2018 10:14 AM

    That functionality is not currently available for this product.



  • 5.  RE: Live Update Schedule

    Posted Aug 20, 2018 01:47 PM

    Thank you. It would be very helpful if that functionality were available.