Endpoint Protection

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  • 1.  LiveUpdate Administrator 2.x Logs

    Posted Nov 30, 2009 05:11 PM
    I am currently running SEP 11.05 and LU Administrator 2.2.1.16 on a Windowns 2008 Standard Server 64bit device and I would like to know where I can find the LiveUpdate Administrator logs (if there are any). The reason being, I've noticed over the past few weeks the Distrubution Schedule I've have setup has failed a handfull of times and I've been unsuccesful in trying to troubleshoot the problem due to the lack of log file information.

    Addtionally, (as I'm still new to SEP) is there a "Recommended/Optimal" settings referenece/fact sheet published anywhere?

    Regards,
    Joey


  • 2.  RE: LiveUpdate Administrator 2.x Logs

    Posted Nov 30, 2009 09:07 PM
    You can collect all kinds of logs following this document.

    How to Collect Troubleshooting Information from LiveUpdate Administrator 2.x

    http://service1.symantec.com/SUPPORT/ent-security.nsf/docid/2009030211283748?OpenDocument&Click=

    https://www-secure.symantec.com/connect/forums/liveupdate-administrator-always-failed-download-updates

    If you are running SEPM and LU admin on the same machine, it might work without any issues however its not recommended.

    Best Practices for LiveUpdate Administrator (LUA) 2.x

    http://service1.symantec.com/SUPPORT/ent-security.nsf/docid/2009041314165848




  • 3.  RE: LiveUpdate Administrator 2.x Logs

    Posted Nov 30, 2009 10:12 PM