Endpoint Protection

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  • 1.  LiveUpdate failing

    Posted Oct 12, 2017 07:46 AM

    Currently running SEPM 14 MP2, the LiveUpdates on the server were last update on 29th September.

     

    I have attached my Log.LiveUpdate file.

     

    Thanks for any help!



  • 2.  RE: LiveUpdate failing

    Posted Oct 12, 2017 07:48 AM
      |   view attached

    Zip attached

    Attachment(s)

    zip
    Log_35.zip   11 KB 1 version


  • 3.  RE: LiveUpdate failing

    Posted Oct 12, 2017 07:48 AM

    I don't see a log attached.

    Also, download and run the SymDiag tool for additional error checking.

    Check your free space on the SEPM as well.



  • 4.  RE: LiveUpdate failing

    Trusted Advisor
    Posted Oct 12, 2017 10:36 AM

    Seems to have two different errors 

    LiveUpdate had an internal error while getting your updates seems to relate to proxy issue
    https://support.symantec.com/en_US/article.TECH131521.html

    But also has error 1835 which is a firewall issue
    https://www.symantec.com/connect/forums/liveupdate-fails-error-code-4-and-error-code-lu1835

    Try these links



  • 5.  RE: LiveUpdate failing
    Best Answer

    Posted Oct 12, 2017 11:58 AM

    All fixed, re-installed LiveUpdate and MP2.