Endpoint Protection Small Business Edition

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  • 1.  Liveupdate jdb Errors | SEPM

    Posted Aug 17, 2015 04:59 PM

    Greetings,

    I am gettnig the following errors in my Sesmlu.log when I run jdb files. Issue started in June and updates will not successfully go out through SEPM with any of the new .jdb definitions I add to the "incoming" folder. It will sit for about an hour and then build an .err file.

    The network is not connected to the internet. Definitions need to be pushed to the machines on the network. Getting the following errors on the Sesmlu.log file located on the server running SEPM.

     

    ERROR Sesmlu failed to notify Sesm servlet of new live update package .\SesmLu.cpp[1319]

    WARNING Sesmlu content catalogue update lock already acquired, unable to update contect info: SEPM Virus Definitions Win32 V12.1 Microdefts.Curdefs SymAllLanguages

    ERROR Sesmlu failed to notify server on new content at .\SemsLu.cpp[475]

     

    Not sure what these mean. I have tried reinstalling, stopping/starting the service, and removing all previous saved definition files but still get the same error. Can anyone suggest anything?



  • 2.  RE: Liveupdate jdb Errors | SEPM

    Posted Aug 18, 2015 08:01 AM

    Most trouble shooting there is enough room on the C Drive where the installation is installed and running from.



  • 3.  RE: Liveupdate jdb Errors | SEPM

    Posted Aug 18, 2015 08:08 AM

    Please download and run symhelp to do error checking:

    Troubleshooting computer issues with the Symantec Help support tool