Endpoint Protection

Just installed Endpoint Version 11.0.5 and I have check all of the fixes in Knowledge base and still getting the 1835 error.

Have you seen this KB? http://service1.symantec.com/support/ent-security.nsf/854fa02b4f5013678825731a007d06af/ffd996a2f082a573882571560054373d

Make sure that in Connections Tab of Internet Options there is no Proxy configured if you are not using any.

Other than that check the following
In C:\Documents and Settings\All Users\Application Data\Symantec\LiveUpdate, open and edit "Settings.LiveUpdate"
Go to the end of the file and edit the following parameters:
    PREFERENCES\INTERNET_CONNECT_TIMEOUT=45
    PREFERENCES\INTERNET_READ_DATA_TIMEOUT=45
Set them to:
    PREFERENCES\INTERNET_CONNECT_TIMEOUT=200
    PREFERENCES\INTERNET_READ_DATA_TIMEOUT=200

Save and close the file.
Then run LiveUpdate

What is the OS on the Client?

Also if changing the Timeout to 200 doesn't help try 900 first and then 1500

follow this document and the issue should be fixed

http://service1.symantec.com/SUPPORT/ent-security.nsf/docid/2006042008195848

Let me know what happens, if possible post a screen shot


--
Haresh Rudrakodi
Sr. Technical Support Engineer
Symantec Enterprise Support